* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. [00:00:18] I AM COUNCIL MEMBER TWILA CARTER, CHAIR OF THE RESILIENCE COMMITTEE, AND IT'S 10 0 1. SO LET'S GET THIS PARTY STARTED. UM, CALL THE MEETING TO ORDER AND, AND RECOGNIZE, UH, STAFF FROM COUNCIL MEMBER TARSHA JACKSON'S OFFICE COUNCIL MEMBER TIFFANY THOMAS, COUNCIL MEMBER JOAQUIN MARTINEZ, COUNCIL MEMBER, UH, WELL, MAYOR PRO TEM, UH, CASTEX TATUM, AND COUNCIL MEMBER JULIAN RAMIREZ. ONLINE WE HAVE COUNCIL MEMBER, UH, STAFF FROM COUNCIL MEMBER JACKSON'S OFFICE. AND, UH, WE ARE SO GRATEFUL FOR CISCO BEING HERE TODAY FOR OUR PRESENTATION, WE HAVE RYAN FORTH FROM THE SOUTH TEXAS REGION, UH, WHO IS THE SOUTH TEXAS REGION PRESIDENT AND VERTA BLOW, WHO IS THE VP OF ENTERPRISE RISK MANAGEMENT AND GLOBAL BUSINESS COMMUNITY. COME ON DOWN AND WE LOOK FORWARD TO YOUR PRESENTATION. I KNOW YOU GUYS ARE DOING A LOT OF OF WORK IN AND AROUND THE CITY, AND SO WE'RE EXCITED TO HEAR FROM YOU TODAY. OKAY. ALRIGHT. CHAIR CARTER AND HONORABLE COUNCIL MEMBERS, THANK YOU FOR THE OPPORTUNITY FOR US TO PRESENT TO YOU TODAY FOR THE RESILIENCE COMMITTEE. AGAIN, I AM VENDETTA BLAU, THE VICE PRESIDENT OF ENTERPRISE RISK MANAGEMENT AND GLOBAL BUSINESS CONTINUITY AND RESILIENCE AT CISCO. AND AS A HOUSTON BASED COMPANY, WE APPRECIATE THE CITY'S LEADERSHIP ON RESILIENCE AND THE OPPORTUNITY TO PARTNER IN THAT EFFORT. UH, GOOD MORNING, AND, UH, I'M RYAN FORTH, UH, THE, UH, CISCO, UH, SOUTH TEXAS, UH, REGION PRESIDENT. WELL, WHEN, WHEN DISASTERS HIT, UH, RESTAURANTS, HOSPITALS AND OTHERS RELY ON US TO KEEP FOOD MOVING, THAT MAKES OUR OPERATIONS PART OF THE CITY'S, UH, CRITICAL, UH, INFRASTRUCTURE. OUR PRESENTATION TODAY SHARES HOW WE TAKE CARE OF OUR COLLEAGUES AND CUSTOMERS DURING DISASTERS, UH, UH, UTILIZING OUR RE RESILIENCY STRATEGIES. NEXT SLIDE, PLEASE. TODAY WE WILL COVER JUST A BRIEF OVERVIEW OF WHO WE ARE AS A HOUSTON BASED COMPANY, OUR PRESENCE HERE IN THE CITY, AN OVERVIEW OF OUR BUSINESS CONTINUITY AND RESILIENCE PROGRAM, DISASTER SUPPORT, AND THEN WE WILL CLOSE WITH A FEW RECOMMENDATIONS BEFORE WE MOVE INTO Q AND A. NEXT SLIDE, PLEASE. ALRIGHT. SO AT CISCO, WE PRIDE OURSELVES ON LIVING OUT, UH, OUR PURPOSE, WHICH IS CONNECTING THE WORLD TO SHARE FOOD AND CARE FOR ONE ANOTHER. UH, WE EXECUTE THAT MISSION OUT OF 337 DISTRIBUTION POINTS ACROSS 13 COUNTRIES, LED BY OVER 75,000 COLLEAGUES, UH, WORLDWIDE, UH, WHICH WE SUPPORT OVER 730,000 CUSTOMERS OF, WHICH ENCOMPASS ALL AREAS WHERE MEALS ARE ENJOYED AWAY FROM HOME, INCLUDING RESTAURANTS, HOSPITALS, SCHOOLS, EDUCATION, GOVERNMENT, AND HOSPITALITY ESTABLISHMENTS. NEXT SLIDE. NEXT SLIDE. CISCO'S GLOBAL SUPPORT CENTER WAS FOUNDED IN 1970 IN HOUSTON, TEXAS, HERE LOCALLY BY JOHN BA. WE ARE LOCATED IN WEST HOUSTON. OUR CURRENT HEADQUARTER BUILDING WAS BUILT IN 2008. WE ARE HOUSTON'S FIRST LEAD GOLD BUILDING FOR NEW CONSTRUCTION. OUR OFFICE HOUSES ABOUT 1200 EMPLOYEES, GIVE OR TAKE, AND WE PROVIDE SUPPORT SERVICES TO ALL 13 OPERATING COUNTRIES IN WHICH WE OPERATE ACROSS THE WORLD. NEXT SLIDE, PLEASE. AND I'LL TALK ABOUT A FEW OF OUR BUILDINGS, UM, HERE IN THE HOUSTON AREA. OUTSIDE OF OUR, OUR OF OUR GLOBAL SUPPORT CENTER, ONE OF OUR LARGEST, UH, BROADLINE DISTRIBUTION CENTERS IN THE NETWORK AT ALMOST 800,000 SQUARE FEET SITS, UH, RIGHT HERE ON THE NORTH SIDE OF HOUSTON. WE EMPLOY OVER 600 COLLEAGUES. WE OPERATE 24 HOURS, SIX DAYS A WEEK, FULFILLING FOOD AWAY FROM HOME, UH, INDUSTRY AND THE NEEDS OF, UH, OF, OF THE GREATER HOUSTON AREA. UM, WE ALSO EXTEND IN, IN INTO SHUTTLE YARDS AND COLLEGE STATION, BEAUMONT AND, AND ALVIN. WE ARE DEEPLY ROOTED IN OUR COMMUNITY THAT WE'RE PROUD OF THROUGH PARTNERSHIPS, UH, LIKE THE HOUSTON FOOD BANK, UH, WHERE WE DONATE MORE THAN $400,000 OF PERISHABLE GOODS, UH, UH, UH, ANNUALLY. WE'RE ALSO A PROUD, UM, UH, SPONSOR OF THE HOUSTON LIVESTOCK SHOW IN RODEO. WE ARE, UM, WE ARE THE EXCLUSIVE PROVIDER AND HAVE BEEN FOR MANY YEARS. UM, AND WE'RE REALLY EXCITED, UM, HERE TO BE, UH, PART OF THE HOST, UH, CITY COMMITTEE, UM, UH, FOR THE WORLD CUP, UM, AS A DONOR AND, AND THE EXCLUSIVE PROVIDER FOR THE FIFA FAN FEST, UH, THAT WE'RE ALL EXCITED TO GET KICKED OFF HERE NEXT WEEK. [00:05:02] UH, NEXT SLIDE, PLEASE. UM, UH, OUTSIDE OF OUR BROADLINE DISTRIBUTION CENTER THERE ON THE NORTH SIDE, WE ALSO HAVE A SPECIALIZED MEAT AND SEAFOOD MANUFACTURING FACILITY, UM, UH, CALLED BUCKHEAD BEEF, UH, WHERE WE PROCESS AND MANUFACTURE, UH, MEAT, POULTRY, SEAFOOD, THINGS OF THAT NATURE, UH, TO THE SAME, UM, UH, CUSTOMER BASE. WE ALSO, UM, OVER A LITTLE OVER A YEAR AGO, OPENED UP TWO CASH AND CARRY LOCATIONS, UH, THAT ARE BRANDED CISCO TO GO ONE OR JUST OFF THE KATY FREEWAY AND ONE, UH, JUST ON THE CORNER OF THE, UH, ENERGY STADIUM. NEXT SLIDE. THAT'S WHAT I JUST TALKED ABOUT. SO, NEXT SLIDE, SORRY. SO, CISCO'S BUSINESS CONTINUITY AND RESILIENCE PROGRAM IS GOVERNED BY MY TEAM UNDER THE OVERSIGHT OF OUR EXECUTIVE LEADERSHIP TEAM. EXECUTION ACTUALLY OCCURS LOCALLY WITH RESPONSIBILITY PLACED ON INDIVIDUAL OPERATING SITES THAT HAVE THE RESOURCES TO ADDRESS LOCAL NEEDS RAPIDLY AND EFFECTIVELY. WE TAKE A VERY PROACTIVE STRATEGIC APPROACH TO BUSINESS CONTINUITY AND RESILIENCE PLANNING THROUGH A CYCLICAL, PROGRESSIVE PROCESS THAT INCLUDES THE INTEGRATION OF MULTIPLE CONTINGENCY PLANS IN A DISASTER. WE MAY PRIORITIZE DELIVERY OF EMERGENCY PRODUCTS AND SUPPLIES, INCLUDING BOTTLED WATER WHEN IT'S AVAILABLE TO OUR ESSENTIAL CUSTOMERS WHILE CONTINUING TO WORK TO MEET ALL OF OUR CUSTOMER NEEDS. WE DO OVER INDEX ON OUR MOST VULNERABLE COMMUNITIES, SO HOSPITALS AND NURSING HOMES, AND OF COURSE, FIRST RESPONDERS WHO ARE THE BOOTS ON THE GROUND, UM, IN AN IMMEDIATE, UH, DISASTER. NEXT SLIDE, PLEASE. INTERNALLY, OUR FUNCTION OPERATES CENTRALLY FROM OUR GLOBAL SUPPORT CENTER AND OUR WEST HOUSTON, UH, HEADQUARTER OFFICE, WHERE WE HAVE ENHANCED RESOURCES TO OVERSEE ADVANCED PREPARATION STRATEGIES TO MITIGATE THE BUSINESS IMPACT OF VARIOUS DISRUPTIONS, PARTICULARLY THE RISKS ASSOCIATED WITH EXTREME WEATHER EVENTS THAT ARE PREVALENT THIS TIME OF YEAR. AS WE KNOW, WE'RE RIGHT AT THE BEGINNING OF ATLANTIC HURRICANE SEASON, WHICH STARTED JUNE 1ST, AND WE'LL GO THROUGH THE END OF NOVEMBER. OUR TEAM PROVIDES ANNUAL READINESS TRAINING AND RESOURCES AHEAD OF AND DURING SEVERE WEATHER SEASON, AND WE MONITOR EMINENT WEATHER EVENTS DAILY AND WHEN NECESSARY, WE ASSEMBLE AN INTERNAL CROSS-FUNCTIONAL DEPARTMENTAL SUPPORT TEAM TO WORK DIRECTLY WITH OUR REGIONAL OPERATIONS LEADERS, SUCH AS MY PARTNER HERE, RYAN, AND THOSE AFFECTED AREAS TO ACTIVATE BUSINESS CONTINUITY PLANS AND OTHER RESILIENCE RESOURCES. AND SOME OF THESE INCLUDE, WE HAVE AN ESTABLISHED MASS COMMUNICATIONS AND A THREAT MONITORING TECHNOLOGY THAT WE USE. WE TRIGGER PREPAREDNESS PROCESSES SUCH AS GENERATOR BACKUPS FOR POWER REDUNDANCY. WE ENSURE THAT OUR FACILITIES TEAMS ARE INSPECTING AND REPAIRING ROOFS AND OTHER FENCING AND STRUCTURAL FACILITY ITEMS AHEAD OF NATURAL DISASTER STORM EVENTS. AND THEN WE CONFIRM THAT OUR FLEET ARE RED WEATHER READY, AND IF WE HAVE TO SHIFT BUSINESS TO A DIFFERENT LOCATION, WE ENSURE THAT MY COLLEAGUE, RYAN AND HIS TEAM, THAT THEY ARE FOCUSED ON RUNNING THE BUSINESS AND WE TAKE CARE OF ALL OF THE PREPAREDNESS MEASURES. WE ALSO RUN SIMULATION SCENARIOS TO TEST AND MINIMIZE WEATHER RELATED DISRUPTIONS THAT FOCUS ON ENSURING TIMELY DELIVERIES, ROUTING AND SAFE PASSAGE OF OUR FLEET, AND THEN PRIORITIZING, OF COURSE, OUR CUSTOMERS AND THOSE COMMUNITIES THAT WE SERVE EXTERNALLY. WE ARE VERY PROUD TO BE A MEMBER OF THE GREATER HOUSTON PARTNERSHIPS RESILIENCE ADVISORY GROUP. I SERVE ON IT, ALONG WITH CISCO'S CHIEF TECHNOLOGY OFFICER. THE GREATER HOUSTON PARTNERSHIP HAS CONVENED A FORUM FOR HOUSTON'S COMPANIES. THESE ARE THE LARGE HOUSTON-BASED COMPANIES, AND WE PARTNER ON SHARING REGIONAL RESILIENCE INSIGHTS WITH THE GOAL OF POSITIONING HOUSTON AS THE MOST RESILIENT COASTAL CITY IN THE NATION. THE GREATER HOUSTON PARTNERSHIPS ADVISORY GROUP HAS BEEN INCREDIBLY EFFECTIVE IN CONNECTING US WITH HOUSTON AREA LEADERS TO SHARE THOSE BEST PRACTICES AND COORDINATE RESILIENCE EFFORTS WHERE POSSIBLE. IN FACT, WE WERE ABLE TO WORK WITH THE GREATER HOUSTON PARTNERSHIP TO DESIGN PASSAGE LETTERS FOR OUR HOUSTON DRIVERS SO THAT THEY CAN GET SAFE PASSAGE INTO DISASTER PRONE AREAS TO ENSURE THAT WE CAN SERVE OUR CUSTOMERS WHEN DISASTER STRIKES, PARTICULARLY AGAIN, OUR FIRST RESPONDERS AND THOSE VULNERABLE COMMUNITIES, COMMUNITIES SUCH AS HOSPITALS AND NURSING HOMES AND SCHOOLS WHEN SCHOOLS ARE IN SESSION DURING [00:10:01] DISASTERS. A CROSS-FUNCTIONAL TEAM WITHIN CISCO, INCLUDING, UH, MY BUSINESS CONTINUITY TEAM, OUR REGIONS REGIONAL LEADERSHIP, SUCH AS RYAN HERE, OUR COMMUNICATIONS TEAMS, OUR GOVERNMENT RELATIONS TEAMS, WE ALL ENSURE THAT WE COORDINATE WITH THE CITY OF HOUSTON OFFICIALS, THE TEXAS DIVISION OF EMERGENCY MANAGEMENT, AND THE HOUSTON EMERGENCY CENTER, THE OFFICE OF EMERGENCY MANAGEMENT. WORKING WITH OFFICIALS HAS BEEN A MUTUALLY BENEFICIAL EXPERIENCE AS WE HAVE BEEN ABLE TO SUPPLEMENT COMMUNITY NEEDS WHILE RECEIVING SUPPORT FOR OUR COLLEAGUES, CUSTOMERS, AND OUR OPERATING SITES. RYAN IS GOING TO SHARE MORE ABOUT HOW HIS SOUTH TEXAS REGION DIRECTLY SUPPORTS CISCO'S CUSTOMERS AND COMMUNITIES. NEXT SLIDE, PLEASE. AGAIN, AS I SAID, AS AS I MENTIONED EARLIER, OUR, OUR OUR, OUR MISSION OF CONNECTING THE WORLD TO, UH, SHARE FOOD, UM, AND, AND, AND CARE FOR ONE ANOTHER REALLY COMES OUT, UM, UH, IN, IN, IN THE CASE OF DISASTERS. UM, OUR REGION WORKS VERY CLOSELY WITH, UH, MY PARTNER HERE, VEN, UH, VENDETTA AND HER BUSINESS CONTINUITY TEAM DURING THESE NATURAL DISASTERS TO ENSURE WHAT OUR CUSTOMERS, UM, UH, THAT OUR CUSTOMERS, UH, OBTAIN ENOUGH INVENTORY AHEAD OF LANDFALL, RIGHT, MAKING THAT PREPARATION BE BEFORE A STORM, UM, IS HERE. UH, IN THE AFTERMATH OF HURRICANE BARREL, UH, AS YOU SEE HERE, WE WERE THE, UM, UH, PROUD TO PARTNER WITH, UH, LOCAL OFFICIALS TO SUPPORT A COMMUNITY. WE DENOTE. WE DONATED FOOD AND WATER TO THE WEST, GRAY AND SOUTHWEST MULTI-SERVICE CENTERS, UH, WHICH SERVED AS COOLING CENTERS, UH, DURING THOSE, UH, TIMES. UH, FOR, FOR FOLKS THAT WERE AFFECTED, OUR DONATION INCLUDED 23,000 BOTTLES OF WATER, 8,000 BAGS OF CHIPS, 10,000 PIECES OF FRUIT, AND OVER 6,000 SERVINGS OF JUICE, UH, TO, TO HELP THOSE IN NEED. WE WERE HONORED TO WORK ALONGSIDE, UH, OUR CITY LEADERS, INCLUDING MAYOR JOHN WHITMEYER, UH, CONGRESSWOMAN, UH, LIZZIE FLETCHER, AND FORMER CONGRESS MEMBER ABBY CAYMAN, UH, TO PRO PROVIDE THAT RELIEF DURING, UH, THIS CHALLENGING TIME. UH, AND THEN WE ALSO, UM, I'M RESPONSIBLE FOR OUR FACILITY OVER IN, UH, CENTRAL TEXAS, UM, WHICH HAD OBVIOUSLY A, A, A DEVASTATING TIME LAST YEAR, UM, ON, ON THE 4TH OF JULY, SO, UH, WHICH, UH, OBVIOUSLY WAS, WAS IMPACTED. UM, CISCO WAS PROUD TO STEP UP, PROVIDE FOOD, AND BEING ONE OF THE FIRST, UH, FIRST RESPONDERS, UM, THERE AT THE SITE, DROPPING WATER, UM, AS, AS WELL AS, UH, FINANCIAL DONATIONS, UH, FROM ACROSS OUR, OUR ORGANIZATION. NEXT SLIDE. SO, AS WE THINK ABOUT THE UPCOMING HURRICANE SEASON, WE HAVE PREPARED A FEW RECOMMENDATIONS FOR THE COMMITTEE'S CONSIDERATIONS BASED ON OUR EXPERIENCES DURING DISASTERS, WE BELIEVE THAT THESE WILL HELP STRENGTHEN THE RESILIENCE OF THE CITY OF HOUSTON. FIRST, WE RECOMMEND THAT ESSENTIAL FOOD SERVICE OPERATIONS, PARTICULARLY THOSE SERVING HOSPITALS AND VULNERABLE POPULATIONS, BE PRIORITIZED AS CRITICAL INFRASTRUCTURE FOR POWER RESTORATION. SECOND, MAINTAINING FLEXIBILITY FOR LARGE FLEETS TO ACCESS DISASTER AREAS THROUGH TOOLS LIKE THE DRIVER CREDENTIALS OR THE PASSAGE LETTER THAT WE WERE ABLE TO OBTAIN ARE CRITICAL TO KEEPING THE FOOD AND SUPPLIES MOVING THROUGHOUT OUR SUPPLY CHAIN FOR THE CITY. THIS IS SOMETHING AGAIN, THAT WE WERE ABLE TO WORK WITH THROUGH THE GREATER HOUSTON PARTNERSHIP, AND WE DID THIS PRIOR TO LAST YEAR'S HURRICANE SEASON. THIRDLY, DIRECT LINES OF COMMUNICATION BETWEEN MAJOR OPERATORS AND THE HOUSTON'S OFFICE OF EMERGENCY MANAGEMENT ARE ESSENTIAL FOR REAL TIME COORDINATION. WE ARE GRATEFUL TO HAVE RECEIVED A DIRECT LINE TO THAT OFFICE OF EMERGENCY MANAGEMENT OFFICIALS AND AN OPEN SEAT AT THE EMERGENCY CENTER TO DIRECTLY COORDINATE AND ALIGN EFFORTS DURING A DISASTER EMERGENCY. WE WOULD RECOMMEND THIS SAME APPROACH FOR OTHER LARGE HOUSTON-BASED COMPANIES AS WELL TO MINIMIZE THE DISRUPTION DURING THESE DISASTERS. AND THEN LASTLY, PROVIDING VOLUNTARY GUIDANCE FOR HOUSTON EMPLOYERS TO KEEP THEIR EMPLOYEES SAFE DURING NATURAL DISASTERS, SO THAT AS THEY PRIORITIZE HOME, THEY CAN PRIORITIZE THE RESPONSE AND RECOVERY EFFORTS FOR THE CITY. CISCO ROLLED OUT OUR ANNUAL TRAINING FOR OUR OWN COLLEAGUES AHEAD OF THE START OF THIS YEAR'S HURRICANE SEASON, AND WE'RE VERY EXCITED ABOUT THE RESULTS. AS HOUSTON CONTINUES TO FACE MORE FREQUENT AND SEVERE WEATHER EVENTS, STRENGTHENING COORDINATION BETWEEN THE PUBLIC AND PRIVATE SECTORS WILL BE CRITICAL TO ENSURE THE CITY REMAINS RESILIENT. WE [00:15:01] REALLY APPRECIATE THE CITY'S PARTNERSHIP AND THE LEADERS HERE ON THE RESILIENCE COMMITTEE, AND WE LOOK FORWARD TO CONTINUING OUR WORK TOGETHER TO ENSURE HOUSTON'S COMMUNITIES AND ITS FOOD SUPPLY REMAINS STRONG IN THE FACE OF FUTURE CHALLENGES. SO WE'LL PAUSE THERE AND OPEN IT UP FOR QUESTIONS. ANY QUESTIONS FOR RYAN? AND I THANK YOU FOR YOUR PRESENTATION. ALSO, I WOULD LIKE TO ACKNOWLEDGE COUNCIL MEMBER PANZA HAS JOINED US AS WELL AS STAFF FROM COUNCIL MEMBER PECK AND COUNCIL MEMBER CASTILLO'S OFFICE. UM, YOU KNOW, I, I MET WITH, WITH, UH, SOME OF YOUR TEAM, UH, RECENTLY AND, AND THE WORK THAT YOU WERE DOING AND, AND LEARNED OF THE WORK THAT YOU'RE DOING WITH THE GREATER HOUSTON PARTNERSHIP, WHICH I THINK IS NECESSARY. UM, THAT'S SUCH A COLLECTIVE OF, OF THE INDUSTRY LEADERS IN THE CITY. AND I THINK THAT THE RECOMMENDATIONS THAT YOU HAVE IN FRONT OF ME, UH, MY FIRST THOUGHT IS HOW DO WE ENSURE THAT EVERYONE HAS THAT INFORMATION? BECAUSE I THINK CERTAINLY AS IT COMES TO, UH, YOU KNOW, CUSTOMERS, BUT ALSO THOSE CRITICAL NEEDS FOR NURSING HOMES AND HOSPITALS AND WHERE THAT'S THE HIGH PRIORITY NEEDS IN THE PAST. I KNOW THAT WE'VE STRUGGLED WITH, WE'VE GOT NURSING HOMES WITH POWER ISSUES, WE'VE GOT NURSING HOME WITH WATER ISSUES, AND, AND CERTAINLY, UH, THESE ARE, THESE ARE VERY IMPORTANT, UH, AND GREAT RECOMMENDATIONS. UM, YOU KNOW, I, UH, I, YOUR, YOUR NETWORK IS PROBABLY, I THINK YOU HAVE THE LARGEST FLEET OF TRUCKS IN THE WORLD. IS THAT WHAT I REMEMBER HEARING? I BELIEVE IT'S PROBABLY THE THIRD OUTSIDE OF THE TWO LARGEST, UH, LOGISTICS COMPANIES IN THE US YEAH, IT'S, IT'S PRETTY INCREDIBLE. SO YOU HAVE A HUGE NETWORK. UM, IT LOOKS LIKE COUNCIL MEMBER PANZA HAS A QUESTION. THANK YOU, COUNCIL MEMBER CARTER, AND THANK YOU SO MUCH FOR THE PRESENTATION HERE. UM, WOULD Y'ALL BE ABLE TO GO BACK TO THE SLIDE ABOUT THE RESILIENCE CENTERS? I THINK IT WAS WEST GRAY AND THERE WAS ONE OTHER YES. THESE TWO, AND YOU KNOW, I JUST WANNA SAY WEST GRAY IS IN DISTRICT C. WE, WE VERY MUCH APPRECIATE THE SUPPORT THAT Y'ALL DO AND THE HARD WORK THAT THAT, THAT YOU PUT THROUGH IN THESE, YOU KNOW, DIFFICULT SITUATIONS. WE'D LOVE WEST GRAY TO CONTINUE TO BE A CENTER FOR THIS. JUST CURIOUS, HOW DID THESE LOCATIONS GET SELECTED IN THE PAST? IS, YOU KNOW, ARE THESE GONNA BE THE SAME LOCATIONS GOING FORWARD? HOW, HOW DOES THAT KIND OF YEAH, SO, UM, SPECIFICALLY I BELIEVE IT CAME FROM, UH, THE, UH, COUNCILWOMAN THAT, THAT I, I HAD MENTIONED EARLIER. UM, WE ARE CERTAINLY OPEN TO THE IDEA OF, UH, PRIORITIZING WHICH CENTERS YOU WOULD LIKE, UM, YOU KNOW, AS A CONTINGENCY PLAN BEFORE THE NEXT DISASTER COMES. 'CAUSE WE ALL KNOW THAT WOULD, YOU KNOW, PROBABLY HAPPEN, BUT WE CAN CERTAINLY RIGHT. FOLLOW UP. UM, AND I MEAN, I WOULD SAY BASICALLY YOU GUYS LET US KNOW AND, UH, HELP, YOU KNOW, PRIORITIZE FOR US WHICH CENTERS YOU WOULD LIKE. GREAT. PERFECT. THANK YOU. IN THE PAST, IT'S MOST OFTEN DRIVEN ON, UM, BASED ON NEED AND ACCESSIBILITY AND WHEN THESE MULTI-SERVICE CENTERS ARE SET UP, IT'S, YOU KNOW, ACCESSIBILITY ALSO. IT'S, IT'S WHAT, WHAT ARE THE COMMUNITY NEEDS AND, AND WHERE, UH, WHERE THAT CENTRAL LOCATION IS, UM, FOR DISTRIBUTIONS AND SUCH, ICE AND WATER AND SUCH. UM, THERE ARE OTHER AREAS THAT SOMETIMES PERHAPS AREN'T AS EASY TO GET TO CORRECT. AND PERHAPS WE LEAN INTO LOCAL PARTNERS, UH, CERTAINLY YOUR PARTNERS, BUT LOCAL PARTNERS SUCH AS HEB OR, OR SOME OF THE OTHER NETWORKS. SO IT'S, IT'S, IT'S A, IT'S A BROAD, BROAD BASE OF, OF, UH, A SUPPORT, UH, QUESTION FROM COUNCIL MEMBER PECK'S OFFICE. THANK YOU CHAIR. UH, AND I THANK YOU FOR THE PRESENTATION. I WANTED TO FOLLOW UP, UH, UM, ON A QUESTION FROM COUNCIL MEMBER, UH, PANZA. SO, UM, IS IT POSSIBLE FOR A DISTRICT OFFICE TO REQUEST THIS DISASTER, UH, RELIEF IN A CERTAIN AREA? BECAUSE FOR EXAMPLE, WEST GRAY AND SOUTHWEST ARE NOT, UH, NEAR, UM, THE SPRING BRANCH AREA IN DISTRICT A. SO IS IT POSSIBLE TO REQUEST FROM CISCO DIRECTLY, UH, FROM A COUNCIL MEMBER OFFICE? IS THAT POSSIBLE? YEAH, I WOULD SAY THAT IS POSSIBLE, RIGHT? A, A, A REQUEST AND OBVIOUSLY DEPENDING ON WHERE THE STORM HITS, WHERE, YOU KNOW, YOU KNOW, WHERE THE BIGGEST IMPACT IS. HOPEFULLY NOT ON THE NORTH SIDE, ON OUR, AT OUR FACILITY. UM, AND THEN BASICALLY IT TAKES, UH, SOME TIME TO UNDERSTAND WHAT OUR BANDWIDTH WILL BE, UM, USUALLY WITHIN THE FIRST COUPLE OF DAYS, RIGHT? POWER AT OUR OWN FACILITY. WE DO HAVE A GENERATOR, UM, THAT, YOU KNOW, THAT KEEPS US OPERATING. UH, BUT AS, AS VENDETTA, UH, MENTIONED, WE USUALLY LIKE TO MAKE SURE OUR COLLEAGUES ARE SAFE AT HOME AND THEY'VE GOT THAT SITUATED. UM, AND THEN MY PLAN B IS, UM, IDENTIFYING HOW MANY FOLKS WE CAN GET IN. SO IT REALLY COMES DOWN TO THAT. BUT YES, WE CAN CERTAINLY FOLLOW UP, UM, AFTERWARDS AND, [00:20:01] UH, DETAIL A PLAN ON HOW THOSE RE RE REQUESTS WOULD COME IN AND ULTIMATELY, UM, UH, UH, RIGHT, HAVE A PLAN ON HOW WE DECIDE WHICH ONES WE CAN ACTUALLY GET TO. THAT'LL BE GREAT. THANK YOU SO MUCH. CUT. THANK YOU, CHAIR. I NOTED IN YOUR PRESENTATION YOU HAVE, I THINK 1200 EMPLOYEES AT YOUR HEADQUARTERS. HOW, HOW MANY EMPLOYEES DO YOU HAVE, UH, COUNTYWIDE JUST IN THE LOCAL AREA. SO WE'VE GOT ROUGHLY ABOUT 600 AT THE BROADLINE DISTRIBUTION CENTER, I'VE MENTIONED. UM, I DON'T ACTUALLY HAVE, UM, THE, THE SIX. THAT'S OKAY, I WAS JUST CURIOUS, BUT YOU'RE PROBABLY CLOSE TO 2000, I WOULD SAY. MM-HMM . THANK YOU. ANY OTHER QUESTIONS, CONCERNS, COMMENTS, OR OTHERWISE? THAT WAS QUICK AND WE THANK YOU FOR YOUR PRESENTATION, BUT MOST IMPORTANTLY, THANK YOU FOR THE WORK THAT YOU DO AND THE SUPPORT. I KNOW THAT, UH, YOU, YOU HAVE MANY ASKS, BUT YOU ALWAYS STEP UP AND CER CERTAINLY WE AS HOUSTONIANS APPRECIATE HAVING THE SUPPORT OF, OF THE CISCOS OF THE WORLD BECAUSE IT, IT MAKES A DIFFERENCE AS MOST, IT MAKES US A DIFFERENCE EVERY DAY, BUT MOST ESPECIALLY IN A TIME OF NEED. AND, UH, AND, AND CERTAINLY YOUR, YOUR NETWORK AND YOUR RESOURCES, UM, ARE INVALUABLE. SO THANK YOU FOR YOUR PRESENTATION. THANK YOU. WE HAVE NO PUBLIC SPEAKER SIGNED UP, SO I THINK THAT WRAPS IT UP. THANK YOU. UM, THANK YOU. THANK YOU. APPRECIATE IT. THANK YOU FOR ATTENDING. THANK YOU FOR BEING HERE. UM, OUR NEXT RESILIENCE MEETING IS AUGUST THE 10TH AT 10:00 AM WE LOOK FORWARD TO WELCOME YOU, WELCOMING YOU ALL BACK THEN. THANKS A LOT AND HAVE A GREAT DAY. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.