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R AND P EMPLOYER SOLUTIONS, OLA SOS AND EMILIO ARMSTRONG.
THERE'S THE CITY HALL IN HOUSTON.
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RUNNING A BUSINESS IS NOT AN EASY TASK AS THE COST OF LIABILITY INCREASES IN TODAY'S ECONOMY, EVERY ENTREPRENEUR NEEDS TOOLS TO MAINTAIN, CONTROL AND FOCUS ON OPERATING AND GROWING A BUSINESS.KEITH ROBSHAW IS THE CEO OF R AND P EMPLOYER SOLUTIONS.
HE HAS AN EXTENSIVE EXPERIENCE HELPING EMPLOYERS MANAGE THEIR ADMINISTRATIVE TASKS.
KEITH, WELCOME TO NEXO LATINO.
WHAT IS A PROFESSIONAL EMPLOYER ORGANIZATION? THANK YOU FOR THAT QUESTION.
A PROFESSIONAL EMPLOYER ORGANIZATION, OTHERWISE KNOWN AS A PEO, IS A RELATIONSHIP THROUGH A CO-EMPLOYMENT RELATIONSHIP THAT GIVES SMALL AND MEDIUM SIZED COMPANIES THE TOOLS TO ATTRACT AND RETAIN EMPLOYEES, TO MITIGATE LIABILITY.
SO THEY CAN FOCUS MORE ON THEIR JOB, MORE ON THEIR REVENUE, MORE ON THEIR FUTURE, AND LESS, UM, LIKELY TO, UM, GET IN THE COURTROOMS OR HAVE FINES AND PENALTIES THAT WOULD REALLY DISTRACT THEM AS AN EMPLOYER, WE REALLY ALLEVIATE THE HR BURDEN FOR THESE SMALL AND MEDIUM SIZED COMPANIES THAT HAVE MORE TO HANDLE THAN THEY, UH, SHOULD WHEN IT COMES TO THIS HR STUFF.
PLUS, WE'RE ABLE TO PROVIDE AFFORDABLE BENEFITS THAT AREN'T NORMALLY AVAILABLE TO THEM ON THESE SMALL MARKETS WHERE A PEO IS ABLE TO USE VOLUME TO USE SIZE TO GROUP THESE COMPANIES TOGETHER TO CREATE BUYING POWER.
SO IF YOU'RE HAVING TROUBLE FINDING GOOD BENEFITS, IF YOU'RE HAVING TROUBLE TO, UH, GET AND RETAIN EMPLOYEES, A PEO IS A GREAT SOLUTION.
THAT SOUNDS LIKE MUSIC TO MY EARS AND TO EVERY BUSINESS THAT IS OUT THERE STRUGGLING TO MANAGE EVERYTHING THEY HAVE TO DO AND THEN HAVE A PROFIT.
SO WHAT SPECIFICALLY R AND P CAN DO FOR A SMALL BUSINESS FOR A SMALL MINORITY OWNED BUSINESS? LISTEN, WE LOVE SMALL BUSINESSES.
AND WHEN WE HAVE ENTREPRENEURS, THEY LIKE TO DO EVERYTHING.
THEY WANNA MAKE SURE THEIR PRODUCTS AND SERVICES ARE GREAT, AND WHAT WE DO IS WE BRING THE SKILLS, WE BRING THE TOOLS, WE BRING A LOT OF THE BENEFITS THAT A SMALL EMPLOYER WANTS TO OFFER BUT DOESN'T WANNA MANAGE.
SO THE ADMINISTRATION, THE PROCESSING, THE COMPLIANCE, THESE ARE THINGS THAT JUST COME ALONG WITH HAVING EMPLOYEES.
AND SO WHEN YOU HAVE AN ENTREPRENEUR THAT HAS A GREAT VISION FOR THEIR BUSINESS, WE HANDLE THE THINGS THAT GO ALONG WITH HANDLING EMPLOYMENT.
SO YOU'RE NOT AS PASSIONATE ABOUT A EMPLOYMENT SITUATION AS YOU ARE ON YOUR SERVICE OFFERINGS THAT YOU HAVE, WHETHER IT BE IN CONSTRUCTION OR HVAC OR CIVIL OR IF YOU'RE A DOCTOR OR HAVE AN OFFICE.
WE ALL HAVE TO MANAGE THE HUMAN RESOURCE IN YOUR BUSINESS.
AND THAT COMES ALONG WITH PAYROLL, WORKERS' COMPENSATION GROUP BENEFITS, AND HR PROCESSES.
YEAH, LIKE I SAID, YOU'RE TOUCHING ON VERY SENSITIVE AREAS, RIGHT? THAT SOME BUSINESSES ARE UNAWARE, NOT FAMILIAR.
WITH THE, WITH THE LEGISLATION, WITH WHAT HAPPENS WHEN, WHEN A RULE OR LEGISLATION CHANGES MM-HMM
AND, AND, AND YOU HAVE SOMEONE UNDER YOUR, YOUR, YOUR UMBRELLA.
THAT'S A GREAT QUESTION BECAUSE AS YOU GROW AS A BUSINESS, YOU HAVE DIFFERENT, UH, OBLIGATIONS AS AN EMPLOYER.
UM, AS YOU ARE AN EMPLOYER, IF YOU HAVE ONE EMPLOYEE, YOU HAVE OBLIGATIONS.
AND MANY PEOPLE JUST DON'T HAVE THE EDUCATION OR THE KNOWHOW TO MANAGE THOSE RISKS.
SO A LOT OF TIMES THESE EMPLOYERS, THEY GET FINED, THEY GET PEN PENALIZED.
THEY HAVE AN ATTORNEY THAT MAY SEND THEM A A LETTER.
AND THAT'S A SHOCKING THING FOR A SMALL BUSINESS OWNER WHEN ALL THEY WANT TO DO IS DO GOOD WORK FOR THEIR BUS, FOR THEIR CUSTOMERS.
THEY WANNA DO THE RIGHT THINGS, BUT WHAT THEY DON'T KNOW CAN HURT THEM.
AND SO WHAT WE'VE SEEN RECENTLY ARE A LOT OF COMPLIANCE AREAS THAT JUST GOT TURNED ON.
THERE'S A SWITCH, AND THE GOVERNMENT SAID, WE'RE NOW GONNA BE ENFORCING THESE RULES IN A MUCH HIGHER PACE.
AND FOR A PEO, FOR R AND P EMPLOYER SOLUTIONS, WE MANAGE THAT RISK, WE CONTROL THAT RISK, WE STAY UPDATED WITH THE NEW LAWS, AND WE COMMUNICATE THAT TO OUR CLIENT BASE ON HOW IT COULD AFFECT THEM.
SO THEY'RE NOT REACTIONARY, THEY'RE PROACTIVE.
AND TOGETHER WE WORK ON MINIMIZING THOSE RISKS.
WE MINIMIZE THOSE COSTS SO THAT EMPLOYER THAT WE'RE WORKING WITH CAN FOCUS STEADFAST ON GROWING THEIR BUSINESS, ON ACHIEVING THEIR GOALS WITHOUT HAVE TO WORRY ABOUT BUILDING A BUSINESS ON SAND.
YOU KNOW, ONE FINE, ONE PENALTY CAN REALLY KNOCK OUT A, A, A SMALL BUSINESS.
AND OUR JOB IS TO KEEP THEM WORKING, KEEP THEM COMPLIANT, AND KEEP THEM PROFITABLE, SLEEPING QUIETLY AT NIGHT.
I MEAN, A NICE, YOU KNOW, RELAXED, UH, IN THIS,
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UH, YOU KNOW, BUILDING A BUSINESS IS ALWAYS LIKE A NONSTOP 24 HOURS, RIGHT? SO YOU ALLEVIATE ALSO THE PERSONNEL DRAIN.THAT, THAT SOME BUSINESSES EXPERIMENT.
I, I ALWAYS DESCRIBE OUR BUSINESS AS GUARDING THE ENTREPRENEURIAL SPIRIT BECAUSE WHEN YOU TOOK THAT STEP AND YOU STARTED YOUR OWN BUSINESS, WHETHER IT BE LAST YEAR OR 30 YEARS AGO, YOU HAD A VISION AND YOU HAD A GOAL ON ACCOMPLISHING THAT.
AND ONE BAD LETTER OR ONE BAD PENALTY MAY MAKE YOU WORRY ABOUT THINGS 'CAUSE YOU JUST DON'T KNOW.
AND YOU ALREADY HAVE TOO MUCH TO WORRY ABOUT.
YOU WORRY ABOUT YOUR COMPETITION, YOUR INVESTMENT.
YOU'RE READY TO MAKE SURE THAT YOU HAVE THE TOOLS TO YOUR EMPLOYEES.
YOU WANNA HIRE THE RIGHT EMPLOYEES THAT CAN REALLY, UM, CHANGE YOUR BUSINESS FOR THE COMING FUTURE.
AND YOU HAVE SO MANY THINGS TO WORRY ABOUT.
THE LEAST THAT YOU WANNA WORRY ABOUT ARE THE THINGS THAT DON'T MAKE YOU MONEY AND ONLY COULD FIND YOU AND PENALIZE YOU.
WHY DO CLIENTS STICK TO YOUR SERVICES ON A 95%? RIGHT? UM, RE RETENTION RATE, MARCO, I THINK THAT'S A A GREAT POINT BECAUSE WHAT WE'RE ALSO MISSING IN TODAY'S WORLD ARE RELATIONSHIPS.
YOU KNOW, IF YOU'RE USING A LARGE COMPANY, A LARGE PROVIDER, WHICH THERE ARE MANY, UM, THERE ISN'T A HEART OR SOUL INTO THAT RELATIONSHIP, YOU KNOW, THERE'S A LOT OF TURNOVER IN THOSE COMPANIES.
IT TAKES A LONG TIME FOR THEM TO GET BACK TO YOU.
AND ALSO THEY DON'T PROVIDE YOU STEADFAST ANSWERS TO SAY, THIS IS WHAT YOU SHOULD DO.
AND THIS IS THE REASON WHY R AND P BASED OUR BUSINESS ON RELATIONSHIPS.
WE BASE IT ON KNOWING YOUR CLIENT, KNOWING THOSE EMPLOYEES, KNOWING THE FACTORS IN THAT BUSINESS.
AND WE ISSUE ONE ADMINISTRATOR TO HANDLE YOUR ACCOUNT SO THEY GET TO KNOW YOU.
AND THOSE ARE ALL THINGS THAT REALLY, UH, PLAY A ROLE IN HOW WE RETAIN EMPLOYERS BECAUSE IT'S ALL ABOUT OUR RELATIONSHIP.
NOW, IF SOMEBODY WANTS TO INQUIRE ABOUT YOUR SERVICES, WHAT SHOULD THEY DO? LISTEN, WE'RE IN GROWTH MODE.
WE HAVE A LOT OF COMPETITIVE, UM, RATES RIGHT NOW.
AND IF YOU WANNA LEARN MORE ABOUT OUR SERVICES, WE DO HAVE A, A WEBSITE.
UM, WE HAVE A LOT OF INTERVIEWS WITH CUSTOMERS IN DIFFERENT, UM, IN DIFFERENT INDUSTRIES.
AND WE'RE REALLY ABLE TO HELP PEOPLE AND ANSWER QUESTIONS BEFORE WE ACTUALLY BECOME A, A, A CLIENT OF OURS BECAUSE WE WANNA MAKE SURE THAT YOUR GOAL FITS OUR SERVICES.
AND IF WE CAN'T FIT THAT, THEN WE'LL SHAKE YOUR HAND AND SAY, HEY, YOU'RE IN A GOOD SPOT.
WE'LL ANSWER YOUR QUESTIONS, BUT MAY NOT BE THE RIGHT FIT FOR THE, FOR THE ONES THAT REALLY WANT TO GET OUTTA THE HR BUSINESS, THEY WANT TO ALLEVIATE THEIR LIABILITIES.
THEY WANT TO FOCUS STEADFAST ON GROWING THEIR BUSINESS.
THANK YOU, KEITH, FOR SHARING EXCITING NEWS FOR THOUSANDS OF BUSINESSMEN AND WOMEN WHO STRUGGLE RUNNING THEIR OPERATIONS.
STANDBY FOR MORE RESOURCES TO DO BUSINESS EFFICIENTLY HERE ON NEXO LATINO EM ARMSTRONG PROFESSIONAL EMPLOYER ORGANIZATION OUTSOURCE MM-HMM
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AND INTERNET HR, PAYROLL, WORKERS' COMP, IT BENEFITS AND MM-HMM[00:25:53]
R AND P EMPLOYER SOLUTIONS.