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THANK YOU.WE'LL NOW MOVE INTO THE PATIENT,
[FY2023 Budget Workshop: Information Technology ]
OVERLY PATIENT IT DEPARTMENT AS WE ARE NOW OFFICIALLY 55 MINUTES OVER, BUT I'M SURE DIRECTOR KENT WILL MAKE UP FOR THAT 55 MINUTES OF LOST TIME.AS UH, MAYOR PRO TIM MORGAN INDICATED.
I AM THE CITY'S CHIEF INFORMATION OFFICER AND THE DIRECTOR OF THE HOUSTON IT SERVICES DEPARTMENT.
WITH ME HERE IS WILLIAM BRYANT.
WILLIAM WAS INTRODUCED FIRST BY DIRECTOR EMO.
HE IS THE DEPARTMENT FISCAL ADMINISTRATOR ASSIGNED TO HITS.
HE IS A MEMBER OF THE FINANCE ORGANIZATION, UM, WILL SERVES IN A CFO LIKE FUNCTION FOR MY DEPARTMENT.
AND I ALSO WANT TO ACKNOWLEDGE THE TWO FINANCIAL ANALYSTS THAT SUPPORT WILL.
HE'S RAISING HIS HAND BACK THERE.
AND THE OTHER ONE IS RIA ASKEW.
SHE'S OUT OF THE OFFICE TODAY, SO SHE'S NOT PRESENT.
SO TOGETHER THIS TEAM OF THREE HELPS MANAGE A VERY LARGE AND COMPLEX BUDGET FOR THE HITS DEPARTMENT.
AND I WANNA THANK THEM FOR HELPING ME PREPARE THIS PRESENTATION AND ALL THE DATA ASSOCIATED WITH IT.
I ALSO WANNA GIVE A HUGE SHOUT OUT TO THE HITS EXECUTIVE TEAM.
THEY ARE NOT HERE, THEY'RE BUSY WORKING ON ALL THE PROJECTS THAT SUPPORT YOU AND OUR CUSTOMERS, BUT I WILL ACKNOWLEDGE THEM, UH, IN THE NEXT FEW SLIDES AND GIVE YOU A LITTLE FLAVOR FOR WHAT THEY DO IN OUR ORGANIZATION.
MANY OF YOU, IN FACT, MOST OF YOU HAVE MET ALL OF MY DIRECT REPORTS AND KNOW THEM FROM EITHER CYBER OR TTI PRESENTATIONS, AND I KNOW, YOU KNOW HOW PROUD I AM OF THEM, EACH ONE OF THEM PERSONALLY, AS WELL AS FOR THE PROFESSIONAL WORK THAT THEY DO FOR THE CITY OF HOUSTON EACH AND EVERY DAY.
SO WITH THAT, LET'S GET STARTED AND WE'LL GO TO THE NEXT SLIDE.
SO, THE PROPOSED FISCAL YEAR 23 BUDGET FOR HITS IS $98,051,415.
BUDGET IS ENTIRELY A CENTRAL SERVICES REVOLVING FUND, WHICH MEANS THAT THE FUNDING WE SPEND IS CHARGED BACK TO THOSE DEPARTMENTS WHO CONSUME OUR SERVICES.
AND THAT CHARGEBACK SHOWS UP IN EACH OF THOSE DEPARTMENT BUDGETS UNDER THEIR RESTRICTED ACCOUNTS.
OUR FY 23 BUDGET INCLUDES THE FUNDING FOR 210.6 POSITIONS.
PLEASE NOTE THAT THE FTE FUNDED ACCOUNT AMOUNT FOR THE PREVIOUS YEAR, FY 22 WAS 202 POSITIONS WITH A VACANCY FACTOR OF AROUND 7.4%.
THIS FY 23 INCREASE IN THE FUNDED FTES IS DUE TO THE CONSOLIDATION OF IT PERSONNEL FROM THREE DIFFERENT DEPARTMENTS.
SO THESE ARE NOT NET NEW POSITIONS.
THEY'RE POSITIONS THAT ARE MOVING FROM ONE DEPARTMENT INTO THE OTHER.
FOR FY 23, WE DID CHOOSE TO INCREASE OUR VACANCY FACTOR TO APPROXIMATELY 7.77%.
THE DECISION TO DO THAT WAS MADE IN CONSIDERATION NOT ONLY OF THE ECONOMIC CONDITIONS, UM, BUT SPECIFICALLY FROM THE SIGNIFICANT CHALLENGES THAT WE'RE ENCOUNTERING IN THE IT MARKET.
AND THAT IS ADVERSELY IMPACTING OUR ABILITY TO RECRUIT IT PROFESSIONALS.
YOU MAY RECALL, DIRECTOR EMO REFERENCED THE GREAT RESIGNATION IN HER INITIAL PRESENTATION.
UM, THIS IS CERTAINLY SOMETHING THAT IS IMPACTING IT EVERYWHERE.
IT IS NOT A PROBLEM THAT IS UNIQUE TO THE CITY OF HOUSTON.
I AM A MEMBER OF THE INSPIRE HOUSTON CIOS GROUP FOR THE CITY OF, UH, THE HOUSTON REGIONAL AREA.
I REGULARLY TALK AND VISIT WITH CIOS FROM ALL PARTS OF THE BUSINESS, INCLUDING PRIVATE SECTOR.
AND EVERY SINGLE ONE OF US IS FACING THIS CHALLENGE.
AND SO THIS IS SOMETHING THAT, UM, IS NOT UNIQUE TO CITY OF HOUSTON GOVERNMENT LOOKING DEPARTMENT WIDE.
BELOW THAT FIRST CHART, UH, THIS BODY OF THE SLIDE SHOWS THE DISTRIBUTION OF FUNDS AND PERSONNEL ACROSS SEVEN KEY AREAS WITHIN OUR DEPARTMENT.
YOU CAN SEE THE BREAKDOWN OF BUDGET AND PERSONNEL FOR EACH OF THOSE AREAS.
I'M NOT GONNA READ THIS CHART, BUT IT'S THERE FOR YOUR REFERENCE.
NOW LET'S GO THROUGH THOSE KEY FUNCTIONS.
I'M GONNA DO THIS QUICKLY IN A MORE ABBREVIATED FASHION THAN I WOULD NORMALLY HAVE DONE, BUT I DO WANNA START
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OUT THAT AT THE DIRECTOR'S OFFICE LEVEL AS THE CIO FOR THE CITY OF HOUSTON, I AM RESPONSIBLE FOR IT STRATEGIC PLANNING AND IT GOVERNANCE.IN ADDITION TO THAT, WE HAVE THE AMAZING DR.
JANE WU, WHO IS THE ASSISTANT DIRECTOR FOR OUR RESOURCE MANAGEMENT DIVISION.
SHE'S RESPONSIBLE FOR THOSE ADDITIONAL FUNCTIONS UNDERNEATH.
NEXT, THE CYBERSECURITY TEAM IS LED BY THE CITY'S CHIEF INFORMATION SECURITY OFFICER, WHO IS ANOTHER INCREDIBLY TALENTED AND POWERFUL LEADER.
THAT'S DR. CHRISTOPHER MITCHELL.
AND YES, WE DO HAVE TWO PHDS AS PART OF MY DIRECT REPORTS TEAM.
UM, CHRIS IS RESPONSIBLE FOR THOSE THINGS THAT YOU SEE LISTED BELOW.
I DO WANT TO EMPHASIZE THAT FOR FY 23, WE WILL BE BEGINNING OUR EFFORTS TO DEVELOP THE NEXT FOUR YEAR MASTER PLAN.
AND THE FOCUS OF THAT GOING FORWARD WILL BE BUILDING AN INFRASTRUCTURE WITH A ZERO TRUST MODEL.
AND SO, UM, COUNCIL MEMBER CAYMAN IN ADVANCE, I KNOW YOU'RE GOING TO BE ASKING THE QUESTION, WHAT ARE WAYS THAT YOU GUYS CAN SUPPORT US OR UNMET NEEDS? WE ARE ALWAYS GOING TO ASK FOR ADDITIONAL SUPPORT AND ADDITIONAL FUNDING FOR OUR CYBERSECURITY PROGRAM.
SO YOU'LL, UM, HEAR MORE FROM US IN THE PRIVATE BRIEFINGS THAT WE ADDRESS WITH YOU AND WHERE WE EDUCATE YOU A LITTLE BIT ON WHAT WE'RE FACING AND WHAT WE'RE DOING ABOUT IT.
TRANSITIONING TO ENTERPRISE INFRASTRUCTURE SERVICES, THE DEPUTY CIO POSITION FOR THIS FUNCTIONAL AREA IS CURRENTLY VACANT.
HOWEVER, WE ARE VERY BLESSED TO HAVE TWO STRONG AND CAPABLE LEADERS UNDERNEATH THAT VACANT POSITION.
AND SO THOSE TWO GROUPS ARE THE NETWORK AND TELECOM SERVICES GROUP LED BY ASSISTANT DIRECTOR ANTHONY EGAN AND THE COMPUTE SERVICES LED BY ASSISTANT DIRECTOR BURT CRAWFORD.
THIS IS OUR LARGEST ORGANIZATION AS YOU CAN SEE FROM THE PLY SIDE, BOTH ON DOLLARS AND ON POSITIONS.
AND SO YOU CAN TAKE A LOOK LATER AT ALL THE AMAZING THINGS THAT THEY DO AND TO KEEP THE CITY RUNNING.
NEXT SLIDE NEXT IS PUBLIC SAFETY COMMUNICATIONS.
AND THIS IS LED BY A VERY STRONG TECHNICAL LEADER AND THAT IS ASSISTANT DIRECTOR NICK CURRAN.
ONE OF THE THINGS THAT'S NOT LISTED IN THIS DESCRIPTION, SO JUST A FEEL FOR SCALE, WE SUPPORT OVER 18,000 RADIOS WITHIN THE CITY OF HOUSTON.
THOSE ARE LARGELY POLICE AND FIRE.
THEY'RE A COMBINATION OF HANDHELD OR PORTABLE RADIOS IN ADDITION TO THE IN-CAR OR MOBILE RADIOS.
BESIDES THOSE 18,000, WE ALSO SUPPORT 6,600 RADIOS FOR WHICH WE SELL THOSE SERVICES TO MORE THAN 30, UH, GREATER HOUSTON REGIONAL PARTNERS.
AND THEN THESE LAST THREE PROGRAM AREAS ARE ALL LED BY SUMMER SHAO.
UM, SUMMER IS ONE OF THE REAL TRANSFORMATIONAL FORCES ON OUR DIRECT REPORTS TEAM.
UH, WE COULDN'T DO OUR JOB WITHOUT HER AND HER CAPABLE FOLKS.
SHE IS RESPONSIBLE FOR THOSE NEXT THREE.
I'M NOT GONNA READ EACH ONE OF THEM, BUT I WILL POINT OUT THAT, UM, ENTERPRISE APPLICATION SERVICES ENCOMPASSES ERP, WHICH COUNCIL MEMBER KUBOSH, I KNOW YOU SOMETIMES ASK ME ABOUT ACRONYMS. THAT IS ESSENTIALLY ENTERPRISE RESOURCES MANAGEMENT AND, AND PLANNING IS OUR SAP PLATFORM.
SO THAT'S OUR FINANCIAL PROCUREMENT AND HR SYSTEM, UH, THAT GROUP.
IT ALSO INCLUDES DATA MANAGEMENT, ENTERPRISE, GIS, ANALYTICS AND SO FORTH.
AND THEN CLIENT MANAGEMENT SOLUTIONS.
THAT'S THE COURTS, UH, WHERE MY TEAM MAINTAINS THE SYSTEM THAT JUDGE MARSHALL'S ORGANIZATION USES TO OPERATE HER BUSINESS.
AND THEN FINALLY, WE HAVE THE HITS IT PROJECT MANAGEMENT GROUP, WHICH WORKS ON PROJECT GOVERNANCE, SCOPE DEVELOPMENT METRICS AND SO FORTH TO HELP US ENSURE THAT THOSE PROJECTS MEET THE EXPECTED OUTCOMES.
SO THERE AREN'T ANY DIRECT STATUTES THAT REQUIRE US TO IMPLEMENT SPECIFIC ELECTRONIC SYSTEMS. HOWEVER, ALL OF THE CITY DEPARTMENTS THAT YOU HEAR FROM DEPEND ON HITS IN ORDER TO IMPLEMENT THEIR BUSINESS.
AND MANY OF THEM DO HAVE STATUTORY REQUIREMENTS TO CONDUCT CERTAIN SERVICES.
THESE THREE CYBER STATUTES LISTED BELOW, I'M NOT GONNA GO THROUGH EACH ONE OF THEM, BUT I KNOW THAT YOU RECOGNIZE HIPAA AND PCI AND SECURITY SENSITIVE INFORMATION THAT AFFECTS OUR AIRPORT SYSTEM.
IN TERMS OF SOCIETAL IMPACT, AGAIN, ALL DEP CITY DEPARTMENTS DEPEND ON US.
UM, WE HAVE SEVERAL STATS LISTED THERE THAT YOU CAN READ THROUGH THAT GIVE YOU A FEEL FOR THE SCALE OF WHAT WE SUPPORT.
AT THE BOTTOM OF THE CHART, I DID LIST JUST A FEW EXAMPLES OF CITIZEN FACING SERVICES AND WE HAD PLANNED TO SHARE SOME STATISTICS WITH YOU.
I CAN GET THOSE TO YOU OFFLINE IF YOU'RE INTERESTED.
UM, BUT COUNCIL MEMBER KUBOSH, ONE OF THOSE WAS INFOR, AS A MATTER OF FACT FOR DAWN'S STATISTICS ABOUT HOW MUCH THEY USE THAT PLATFORM FOR.
THIS IS THE SECOND FISCAL YEAR THAT HITS IS BUDGETED COMPLETELY IN THE REVOLVING FUND.
THEREFORE, ALL OF OUR EXPENSES ARE REVOLVED
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BACK OR CHARGE BACK TO THE CITY DEPARTMENT CUSTOMERS.THE CHARGEBACK IS SEEN AS AN EXPENSE, AGAIN, IN THEIR RESTRICTED ACCOUNTS, BUT IT'S OFFSETTING AS REVENUE FOR MY DEPARTMENT.
AND SO THEREFORE, THIS TABLE THAT YOU SEE ON THIS CHART, UM, REPRESENTS A REVENUE TABLE AND IT MATCHES THE EXPENDITURES TABLE THAT YOU'LL SEE ON THE NEXT SLIDE.
THESE AMOUNTS WILL ALWAYS BE THE SAME.
WE HAVE TO ZERO OUT OUR BUDGET AT THE END OF THE YEAR.
SO THE REVENUE HIGHLIGHTS, AGAIN, MOST OF OUR REVENUE COMES BACK, BUT HERE'S A COUPLE OF UNIQUE REVENUES THAT WE GENERATE THAT YOU MIGHT NOT KNOW ABOUT.
THE FIRST IS THE VERIZON WIRELESS REBATE.
UM, IN FY 22, ACTUAL REVENUES ALREADY COLLECTED IS A MILLION DOLLARS.
OF THAT 794,000 WENT TO THE GENERAL GOVERNMENT REVENUE FUND.
43,000 WENT TO THE HOUSTON AIRPORT SYSTEM AND 163,000 WENT TO HOUSTON PUBLIC WORKS.
ANOTHER COOL REVENUE SOURCE IS THAT RADIO REVENUE THAT I TALKED ABOUT.
THAT WILL BE $1.9 MILLION BY THE TIME WE END THIS FISCAL YEAR.
AND AGAIN, THAT IS BOOKED TO THE CITY'S GENERAL REVENUE FUND.
SO EXPENDITURES, THIS CHART REPRESENTS A HISTORICAL VIEW OF OUR EXPENDITURES.
THE VARIANCE COLUMN OVER TO THE RIGHT SECOND TO LAST SHOWS YOU THE COMPARISON OF FY 23 TO FY 22 ADOPTED BUDGET.
AS YOU CAN SEE, THAT VARIANCE IS 10.8%, AND I'LL GO INTO SOME DETAILS ABOUT THAT ON THE NEXT SLIDE.
SO THE OVERALL PROPOSED BUDGET WE ARE SUBMITTING AGAIN IS 98 MILLION, 51,000.
IN CHANGE OF THAT, ONLY 31% IS FOR PERSONNEL.
69% OF OUR BUDGET IS FOR SERVICES AND SUPPLIES THAT PROVIDE THOSE PRODUCTS AND SERVICES TO OTHER DEPARTMENTS.
THE PIE CHART ON THE RIGHT IS THAT NON-PERSONNEL BREAKDOWN, THAT 69%.
AND SO ONE THING THAT'S IMPORTANT TO NOTE, OVER THE PAST FEW YEARS, WE'VE MADE SIGNIFICANT PROGRESS IN BENCHMARKING OUR EXPENSES TO SIMILAR IT ORGANIZATIONS OF LIKE SIZE AND FUNCTION.
AND SO ONE OF THE THINGS THAT YOU'LL NOTICE IN THIS PRESENTATION IS WE ARE USING THOSE SAME CATEGORIES THAT ALIGN WITH THE GARTNER IT BUDGET TOOL THAT WE USE FOR BENCHMARKING.
I'LL START WITH THIS CHART WITH TRADITIONAL SOFTWARE, AND I'LL MOVE CLOCKWISE AROUND THAT PARTICULAR CHART.
TRADITIONAL SOFTWARE MAKES UP 24% OF OUR EXPENDITURES, AND THAT REPRESENTS SOFTWARE THAT IS INSTALLED PHYSICALLY ON OUR EQUIPMENT IN OUR DATA CENTERS.
THE NEXT ONE IS SAAS OR SOFTWARE AS A SERVICE THAT MAKES UP 16%.
AND SAAS IS AN EXAMPLE OF A VENDOR PROVIDED AND MAINTAINED PRODUCT IN THE CLOUD.
AN EXAMPLE WOULD BE OFFICE 365.
THE NEXT 15% INCLUDES EXPENSES RELATED TO EDUCATION, TRAINING AND SUPPLIES TO SUPPORT OUR OPERATIONS.
TRANSPORT PORTION REPRESENTS 21%.
AND THAT IS PROJECTED EXPENSES FOR MOBILE FIXED DATA AND VOICE SERVICES CITYWIDE PASS OR PLATFORM AS A SERVICE ALONG WITH OTHER PUBLIC CLOUD AND IAS, WHICH IS INFRASTRUCTURE AS A SERVICE.
THOSE REPRESENT A COMBINED 2%.
AND THEY ARE PUBLIC CLOUD MANAGEMENT AND SECURITY SERVICES IN SIMPLER TERMS. THOSE ARE THE THINGS WHERE WE USE A VENDOR'S INFRASTRUCTURE AND THAT IS SHARED SO THAT WE GET IMPROVED ECONOMIES OF SCALE AND FLEXIBILITY FOR SCALING UP AND SCALING DOWN VERY QUICKLY.
EXAMPLES OF THAT WOULD BE AZURE OR AMAZON WEB SERVICES.
NEXT, THE 17% IS ALLOCATED TO TRADITIONAL OUTSOURCING AND THEY ARE THE FEES THAT WE PAY FOR CONSULTANTS AND MANAGE SERVICES WHERE WE MAY HIRE A COMPANY TO DO A SERVICE FOR US LIKE COMMUNICATIONS, CABLING OR, UM, PORTIONS OF OUR TELECOM INFRASTRUCTURE.
AND THEN THE FINAL CATEGORY IS 5% FOR HARDWARE.
ONE IMPORTANT POINT TO NOTE ON THAT, WE DO BUY A LOT OF HARDWARE THROUGH OUR CAPITAL IMPROVEMENT BUDGET.
SO IT'S NOT SURPRISING THAT HARDWARE IS A LOWER PERCENTAGE IN THE OPERATING BUDGET.
NOW I WOULD LIKE TO HIGHLIGHT SOME OF THE NET CHANGES, UH, IN THE PROPOSED FY 23 BUDGET OVER FY 22.
THE FIRST ITEM, UH, YOU WILL SEE AGAIN THAT WE ARE CONSOLIDATING RESOURCES.
FIVE OF THOSE FTES ARE COMING FROM, UH, THE HOUSTON HEALTH DEPARTMENT AND THE INFRASTRUCTURE AREA THREE ARE FROM HOUSTON PUBLIC WORKS.
THAT IS PART OF OUR CONSOLIDATION OF CYBERSECURITY FOR THAT DEPARTMENT.
AND THEN THE LAST ONE IS IN LEGAL, A PARTIAL CONSOLIDATION.
AND THOSE FOLKS THAT ONE INDIVIDUAL POSITION IS MOVING UNDER OUR INFRASTRUCTURE TEAM.
SO TOGETHER THESE COMBINED ARE 1.34 MILLION, AGAIN, MOVING INTO MY DEPARTMENT FROM ANOTHER DEPARTMENT.
SECONDLY, YOU CAN SEE THE HOPE INCREASES, UH, FOR APPROXIMATELY 846,000 INCREASE OVER LAST YEAR'S BUDGET.
NEXT YOU'LL SEE TWO NET NEW INITIATIVES.
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EXPENDITURE LINES HAVE BEEN SUBMITTED FOR APPROVAL TO THE ADMINISTRATION.THESE DOLLARS SUPPORT THE MAINTENANCE OF OUR OPEN DATA PORTAL AND ALSO NEW RADIO ER SECURITY SERVICES, WHICH IS GOING TO HELP US PROTECT OUR RADIO SYSTEM FROM MALICIOUS SOFTWARE AND OTHER MALICIOUS ACTIVITY.
AND FINALLY, THE RESTRICTED ACCOUNTS FOR HITS CONSIST OF ALLOCATIONS, HITS, RECEIVES FROM OTHER DEPARTMENTS SUCH AS A RA, HUMAN RESOURCES FINANCE AND PLANNING.
SO IN SUMMARY, WE HAVE A 10.8%, UH, INCREASE.
I WILL HIGHLIGHT THE KEY PORTIONS OF THAT INCREASE ON THE UPCOMING SLIDE, SO I WON'T GO OVER IT CONSOLIDATION AGAIN.
UH, BUT I WILL MOVE DOWN TO SOME OF WHAT YOU'LL SEE IN OUR BUDGET IS A REALIGNMENT OF EXPENSES.
SO FOR EXAMPLE, DIRECTOR EMO REFERENCED HITS IS THE, UM, PILOT DEPARTMENT.
WE ARE ALWAYS UP FOR A CHALLENGE AND BEING THE GUINEA PIG FOR THE CITY TO TRY THINGS FIRST.
AND SO AS PART OF THAT INITIATIVE, WE WENT THROUGH AND LOOKED AT ONE OF THE AREAS WE NEEDED TO SEPARATE FROM ONE COST CENTER INTO TWO WAS OUR END USER COMPUTE SUPPORT SERVICES.
SO THAT'S JUST DIVIDING THOSE INTO TWO COST CENTERS.
UM, AND THAT WILL ALSO HELP HER WITH HELP US WITH CLEANER CHARGEBACK.
ANOTHER EXAMPLE OF REALIGNMENT IS IN THE DATA MANAGEMENT AREA.
THIS IS ANOTHER ONE COUNCIL MEMBER KOSH ASKED ME ABOUT.
UM, WE HIRED THE EDO, WHICH IS THE ENTERPRISE DATA OFFICER.
AND WHEN WE DID THAT HIRE, UM, WE DID REALIGN THE EXPENSES OF THE RESOURCES THAT NOW CAN REPORT UP UNDER THAT SEPARATE COST CENTER FOR THOSE FUNCTIONS.
I ALSO WANNA POINT OUT THAT THE HIRING OF THE EDO HELPED US AS A CITY ACCOMPLISH ONE OF THE ACTIONS REQUIRED BY THE RESILIENT HOUSTON PLAN.
AND THEN FINALLY ON REALIGNMENT, WE ARE ALSO, UH, ADJUSTING COSTS BETWEEN E-SIGNATURE AND MANAGED PRINT SERVICES.
SO IN FURTHER SUPPORT OF RESILIENT HOUSTON AND THE CLIMATE ACTION PLAN, WE ARE DRIVING PRINT COSTS DOWN AND WE ARE ENCOURAGING AN INCREASED USAGE OF E-SIGNATURE.
SO MORE ELECTRONIC PROCESSING, LESS PRINTING TRANSITIONING.
LAST AUGUST, MICROSOFT ANNOUNCED THAT THEY WOULD BE ROLLING OUT A SUBSTANTIVE PRICE INCREASE ACROSS THE BOARD TO ALL OFFICE 365 SUBSCRIBERS.
OKAY, WE WERE GRANDFATHERED IN.
THAT'S WHY IT DID NOT AFFECT MY BUDGET IN FY 22.
WE WERE STILL UNDER THE CURRENT ENTERPRISE AGREEMENT WHERE THE PRICING WAS LOCKED.
HOWEVER, NEXT MONTH I WILL BE COMING TO THE TTI COMMITTEE TO PRESENT TO YOU THE PROPOSED NEW THREE YEAR ENTERPRISE AGREEMENT FOR THE CITY.
AND THAT WILL INCORPORATE THE PRICE INCREASE AS WELL AS AN UPGRADE IN FEATURES THAT WE WILL BE REQUESTING.
SO YOU'LL HEAR A LOT MORE FROM ME ABOUT WHAT'S INVOLVED IN THOSE PRICES.
BUT, UM, JUST A LITTLE PREVIEW, THAT'S PART OF WHAT IS THE, IS INCLUDED IN OUR FY 23 BUDGET.
AND THEN NEXT WE'VE ALREADY DISCUSSED A LITTLE BIT ABOUT THE JOB MARKET AND THE GREAT RESIGNATION.
UH, ONE OF THE THINGS THAT WE HAD TO INCLUDE IN OUR BUDGET FOR FY 23, WE NOTICED THE MOST SIGNIFICANT ATTRITION IN OUR ERP GROUP.
AGAIN, THAT'S OUR SAP SUPPORT FUNCTION.
AND SO WE DID SUBMIT AS PART OF OUR BUDGET TO AUGMENT THAT ERP TEAM THAT ADDRESSES THE CONCERN THAT WE'RE HAVING, NOT ONLY WITH RETIREMENT AND ATTRITION, BUT THE DIFFICULTY IN THE EXTENDED PERIODS OF TIME.
IT'S TAKING US TO RECRUIT TO BACKFILL.
AND THEN FINALLY, IN THE CYBERSECURITY INSURANCE SECTOR, THIS CONTINUES TO DIMINISH, UM, AS MORE PROVIDERS VACATE THAT SPACE, THAT RESULTS IN AN INCREASE IN PREMIUMS. AND IT ALSO, UM, IT RESULTS IN A REDUCTION OF COVERAGE.
AND SO THAT'S SOMETHING THAT, UH, YOU WILL HEAR MORE FROM US ABOUT IN SOME OF THE PRIVATE BRIEFINGS.
THAT IS A SUMMARY OF THE FY 23 EXPENDITURE CHANGES.
THIS CONCLUDES MY PRESENTATION.
I DO WANNA INVITE YOU TO BROWSE THROUGH THE APPENDIX.
THERE ARE A LOT OF DOCUMENTS BACK THERE THAT TALK ABOUT NOT ONLY OUR ORGANIZATION, BUT ALSO OUR STRATEGIC PRIORITIES, CHALLENGES WITH TECHNOLOGICAL DEBT, UH, AND OUR FY 22 ACCOMPLISHMENTS.
SO WITH THAT, I'LL BE GLAD TO TAKE YOUR QUESTIONS.
UH, COUNCIL MEMBER MICHAEL KOSH.
THANK YOU VERY MUCH, DIRECTOR KENT.
UH, I APPRECIATE YOUR BIWEEKLY REPORT FOR THE OPEN FINANCE.
UM, THE CYBERSECURITY THAT YOU HAVE US TAKE ONLINE IS EXTREMELY HELPFUL TO PEOPLE LIKE ME THAT, YOU KNOW, I DIDN'T, WASN'T BORN WITH A MOUSE IN MY HAND.
SO, YOU KNOW, I'VE LEARNED A LOT FROM THOSE CYBER SECURITY COURSES.
UM, I APPRECIATE YOU GIVING US ADVANCED NOTICE ON RATES AND RATE INCREASES AND THINGS THAT WE HAVE TO PURCHASE.
'CAUSE IT USED TO JUST SH GIVE THIS COUNCIL SHELL SHOCK WHEN
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WE'D SEE THESE THINGS, UH, APPEAR.UH, DO WE GET FEDERAL GRANTS TO HELP US TO PAY FOR CYBERSECURITY? UH, IS THERE ANYTHING AVAILABLE THAT MAY HELP US TO, TO MITIGATE THE COST OF SOME OF THESE THINGS? YES, SIR.
WE DO GET FEDERAL GRANT MONEY THROUGH UI, UH, THAT IS GRANTED THROUGH THE, UM, CITY'S DEPARTMENT OF HOMELAND SECURITY UNDER CHIEF BUNI.
UH, WHAT WE GET FROM THEM IS LARGELY TRAINING, AND WE DO SEEK TO GET MORE MONEY.
AND WE HAVE BEEN LOBBYING FEDERAL, UM, LEGISLATURES, LEGISLATORS TO HELP US HAVE THE FEDERAL GOVERNMENT RELEASE MORE CYBERSECURITY MONEY TO ACTUALLY BUY PRODUCT AND SERVICES.
NOW, I DO EXPECT TO SEE THAT IN SOME OF THE NEW FEDERAL BILLS, WE HAVE NOT YET SEEN IT TRICKLE DOWN, BUT YOU MIGHT SEE THAT IN THE INFRASTRUCTURE BILL ONCE IT'S FINALLY ANNOUNCED.
I, I WOULD LIKE TO SEE UPDATED TIMES WHERE YOU GIVE US THIS, UH, MANDATORY, UM, CYBERSECURITY TRAINING BECAUSE I THINK IT, IT'S REALLY NEEDED, YOU KNOW, AND I, I REALLY DO APPRECIATE IT.
THANK YOU MAYOR PRO TEM, UH, AND DIRECTOR.
I, I THINK YOU KNOW WHERE MY QUESTIONS ARE GONNA BE, ARE GONNA GO TOWARDS, BUT I THINK IT'S, UM, STARTLING.
A LOT OF THE BUDGET PRESENTATIONS WE SEE PERSONNEL IS THE MAJOR COST.
UM, YOU DON'T SEE THAT WITH IT.
I THINK THAT'S TWO THINGS, BUT CORRECT ME IF I'M WRONG.
ONE, WE DON'T HAVE A LOT OF PERSONNEL IN THE DEPARTMENT.
I WORK WITH DR. MITCHELL AND YOU A LOT.
I DON'T KNOW HOW HE DOES EVERYTHING THAT HE DOES.
BUT IT'S ALSO THE COST OF THIS TYPE OF EQUIPMENT, THE TECHNOLOGICAL COSTS THAT, AGAIN, A LOT OF IT'S BEHIND THE SCENES, BUT IT'S NECESSARY FOR, TO KEEP THE CITY SAFE.
UM, I KNOW THAT WE CANNOT IN A PUBLIC REALM DISCUSS A LOT AS IT RELATES TO, UM, HOMELAND SECURITY CONCERNS, UH, CYBER CONCERNS.
BUT WE HAVE SEEN SOME OF THE MORE PUBLIC, UM, HACKS AND THINGS LIKE THAT THAT HAVE OCCURRED.
FOR EXAMPLE, KRONOS WAS SOMETHING THAT ACTUALLY DIDN'T IMPACT US AS MUCH AS IT DID OTHER BUSINESSES, BUT STILL HAD AN IMPACT THAT WASN'T, AGAIN, CITY INFRASTRUCTURE.
UM, BUT GIVEN THE CURRENT DYNAMICS, THE WAR IN UKRAINE, OTHER ISSUES, HOW, UM, WHERE ARE WE AS A CITY JUST GENERALLY SPEAKING IN TERMS OF COMING INTO MOVING BEYOND THE LAST CENTURY IN TERMS OF TECHNOLOGY UPGRADES HERE.
THANK YOU FOR ASKING THAT QUESTION.
I WILL, UH, GIVE YOU A MEASURED RESPONSE.
UH, WE CAN PROVIDE AND DO, PROVIDE A LOT OF DETAILED INFORMATION TO YOU CITY COUNCIL MEMBERS AND OBVIOUSLY TO MAYOR TURNER THAT ARE VERY SPECIFIC ABOUT WHAT THE CITY FACES FROM A CYBERSECURITY PERSPECTIVE.
WHAT I WILL SAY PUBLICLY IS THAT, UM, WITH YOUR SUPPORT, WE HAVE BEEN MAKING TREMENDOUS STRIDES.
UH, ONE OF THE THINGS THAT YOU WILL SEE SPOKEN ABOUT PUBLICLY, UH, WITH ANYONE TALKING ABOUT CYBERSECURITY IS THE NEED FOR A LAYERED DEFENSE, LAYERED DEFENSE STRATEGY.
OKAY? AND SO, UM, NO MATTER WHICH ENTITY YOU TALK TO, GOVERNMENT OR PRIVATE SECTOR ALIKE, THEY WILL ALL TELL YOU WE'RE ALWAYS GOING TO NEED TO DO MORE.
OKAY? AND SO, UM, WHAT WE NEED YOU TO UNDERSTAND IS MUCH TO COUNCIL MEMBER ASH'S COMMENT THAT IT TAKES EVERYBODY, IT TAKES THE THE EMPLOYEES TO BE SECURITY CONSCIOUS.
AND IT TAKES US TO PUT MANY LAYERS OF DEFENSE IN THERE SIMPLY TO HAVE A FIGHTING CHANCE AT SLOWING DOWN THE ADVERSARY.
ALL RIGHT, I'LL HURRY UP 'CAUSE I KNOW PEOPLE WANT A QUICK BREAK FOR LUNCH IF WE CAN.
OH, KEEP DRIVING THE, UM, I WAS JUST AT A ROUND TABLE CONVERSATION THIS MORNING, UM, WITH FEMA.
SO WE'RE TALKING ABOUT THE FEDERAL DOLLARS THAT WE NEED TO DRAW DOWN UPON, AND WE WERE TALKING WITH DIFFERENT, UM, COLLEAGUES AROUND THE COUNTRY ABOUT WHAT KEEPS US UP AT NIGHT.
AND CYBERSECURITY REDUNDANCY IS WHAT KEEPS ME UP AT NIGHT.
BUT ALSO, UM, COUNCIL MEMBER PECK AND I TALK A LOT ABOUT THIS OTHER COUNCIL MEMBERS, OUR CAD SYSTEM, OTHER NEEDS THAT ARE JUST SO, UM, HIGH IN TERMS OF PRICE TAG THAT WE AS A CITY CANNOT AFFORD WITHOUT THOSE INVESTMENTS.
WE HAVE CAD THAT ARE IS IN NEED.
ARE THERE OTHER NEEDS THAT WE SHOULD BE AWARE OF RIGHT NOW, UM, AS IT RELATES TO THOSE, UH, IT, UH, ASSETS THAT WE CAN SPEAK ABOUT PUBLICLY? YES.
UM, IF YOU WOULD FLIP TO PAGE 20, WHICH IS
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IN THE APPENDIX SECTION, THERE'S A CHART THERE THAT GIVES YOU A FEEL FOR THE SCALE.UM, WHEN WE TALK ABOUT TECHNICAL DEBT OR TECHNOLOGICAL DEBT, WE'RE TALKING ABOUT SYSTEMS THAT, UM, NO DIFFERENT THAN WHAT DIRECTOR HADDOCK SPOKE ABOUT WITH HER INFRASTRUCTURE FOR WATER AND SEWER.
UM, THE CITY HAS INFRASTRUCTURE, BOTH HARDWARE AND SOFTWARE APPLICATIONS THAT WE HAVE TO MAINTAIN.
AND WHEN YOU DON'T REPLACE THOSE OFTEN ENOUGH, YOU CREATE A VULNERABILITY, WHICH, UM, TRANSLATES TO RISK.
YOU KNOW, THOSE EQUIPMENTS EITHER GET OLD AND THEY DON'T FUNCTION AS WELL AS THEY USED TO, OR THEY, UM, ARE NO LONGER SUPPORTED BY THE MANUFACTURER, AND THEREFORE THAT TRANSLATES INTO A CYBER RISK.
SO THIS CHART THAT'S WORTH LOOKING AT, IF YOU LOOK ON THE RIGHT HAND SIDE OF THE PAGE, IT SHOWS YOU WHAT OUR FIVE YEAR CITYWIDE CIP IS.
THE ONLY THING NOT INCLUDED IN THAT IS THE HOUSTON AIRPORT SYSTEMS SEPARATE.
CIP AND HOUSTON PUBLIC WORKS SEPARATE CIP, BUT OTHERWISE THAT NUMBER OF 39,000,500 IS THE FIVE YEAR NUMBER, FOUR YEARS, 22 THROUGH 26 FOR CAPITAL INVESTMENT IN TECHNOLOGY.
THE LEFT HAND SIDE OF THE COLUMN IS ONLY THE TOP SIX PROJECTS THAT WE NEED FUNDING FOR FOUR OF, WELL, REALLY FOUR AND A HALF OF THOSE SIX ARE PUBLIC SAFETY TECHNOLOGY RELATED.
SO IN TERMS OF WHAT IS NEEDED, THE CITY NEEDS MORE SPENDING CAPACITY TO DEAL WITH PUBLIC SAFETY TECHNOLOGY EQUIPMENT.
AND THE, THE ONES THAT I'VE LISTED THERE ARE HPD RADIO REFRESH, UM, THE HPD RECORDS MANAGEMENT SYSTEM NETWORK REFRESH, WHICH I'M SAYING IS PARTIALLY PUBLIC SAFETY RELATED CAD, WHICH YOU JUST ASKED ABOUT $17 MILLION.
THE ONLY ONE THAT IS WHOLLY NOT PUBLIC SAFETY RELATED IS THE SAPS FOUR HANA UPGRADE.
UM, BUT AT THE TOP THERE IS CS SMART WHERE WE NEED TO DO SOME CONTINUED TECHNOLOGY REFRESH, AND THAT DOES HAVE SOME PUBLIC SAFETY IMPLICATIONS WITH THAT SYSTEM AS WELL.
SO THESE MONIES, YOU CAN TELL THE, THE DRAMATIC, UM, SKEWING OF WHAT'S AVAILABLE VERSUS WHAT IS NEEDED JUST FOR THE TOP SIX.
NO, AND I APPRECIATE THAT HIGHLIGHT.
AND, UM, I JUST, FOR THOSE IN THE PUBLIC THAT ARE LISTENING, WHEN WE TALK ABOUT RECORDS MANAGEMENT SYSTEMS WITH HPD, THAT SOUNDS VERY BASIC, BUT THERE'S CERTAIN DATA THAT WE CANNOT EVEN TRACK RIGHT NOW, INCLUDING WHEN A, UH, A CRIME INVOLVES A GUN, WHETHER THAT GUN WAS STOLEN, WHETHER IT WAS, UH, OBTAINED LEGALLY, WE CANNOT TRACK ANY OF THAT RIGHT NOW, EVEN THOUGH WE'RE DEALING WITH ASTRONOMICAL LEVELS OF GUN VIOLENCE.
SO ALL THESE BASIC THINGS, RIGHT, THAT WE THINK AS A CITY WE SHOULD BE ABLE TO DO, UH, WE ARE HAVING CHALLENGES WITH.
SO I JUST APPRECIATE YOUR DEPARTMENT.
AGAIN, SO MUCH OF IT GOES BACK TO PUBLIC SAFETY.
I DON'T KNOW HOW YOU DO IN YOUR TEAM DO ALL THE THINGS THAT YOU DO DO, BUT RECOGNIZING THE, UM, BUDGETARY LIMITATIONS THAT WE ARE CONTINUING TO FACE RIGHT NOW.
SO DIRECTOR CAMP, ONE THING STRUCK ME AND ONE THING ONLY IN YOUR BUDGET, SO, UH, 22 TO 23 YOU HAVE AN ENTERED DEPARTMENTAL, UH, CREDIT FOR 1.3 MILLION.
WITHOUT THAT, YOU'RE 34 MILLION LESS THAN WHAT YOU SPENT LAST YEAR, RIGHT? SO, SO YOU'RE AT 88, YOU MINUS 1.3, YOU'RE AT 98 BECAUSE YOU HAD INTERDEPARTMENTAL CONSOLIDATIONS OF FTE.
CAN YOU PUT SOME COLOR AROUND THAT? 'CAUSE I LOOK AT IT AND I GO AT, AT 1.34 MILLION, THAT'S 18 EMPLOYEES AT $75,000.
SO I'M, I'M ASSUMING WE'RE GONNA SEE THE APPROPRIATE DEBIT FROM PUBLIC WORKS, WHICH WE DIDN'T SEE 'CAUSE WE JUST, I'VE JUST LOOKED THROUGH THEIR NOTES.
YOU'RE GETTING THE PEOPLE, BUT THE FLOW OF FUNDS ISN'T FOLLOWING YOU.
IT IS FOLLOWING YOU, BUT THE APPROPRIATE DEBIT ISN'T COMING OUT OF THEIR DEPARTMENT'S EXPENSE.
BECAUSE THEY CONTINUE TO PAY FOR THOSE RESOURCES THAT ARE DEDICATED TO THEM.
SO WHAT, WHAT IS A LITTLE BIT CONFUSING ABOUT, BUT WE ADDED 1.3 TO YOUR BUDGET ON THE RE ON THE INCREASE.
WHAT WHAT IS CONFUSING ABOUT THE WAY THE REVOLVING FUNDS WORK IS THE MONEY HAS TO BE ON BOTH SIDES OF THE FENCE.
SO FOR ME TO HAVE THE CONTROL OF THOSE POSITIONS AND THE MONEY TO FUND THEM, IT HAS TO SHOW UP IN MY REVOLVING FUND BUDGET.
IT ALSO HAS TO SHOW UP ON THEIR SIDE OF THE HOUSE IN THEIR RESTRICTED ACCOUNT.
AND SO WHEN I CHARGE THEM BACK, THAT'S WHAT I WOULD, IT, IT GOES BACK.
SO I'M LOOKING FOR, I SEE YOUR CREDIT.
I DON'T SEE THEIR DEBIT OF 1.3 OR WHATEVER THEIRS IS FOR THEIR INDIVIDUAL DEPARTMENT.
BUT THEIR DEBIT WILL BE IN THEIR RESTRICTED ACCOUNT IN THE RESTRICTED ACCOUNT.
SO ALL OF OUR EXPENSES ARE BUDGET WITHIN THE DEPARTMENTS RESTRICTED ACCOUNTS.
SO THEIR SLIDE WHERE, SO LIKE ON OUR SLIDE NUMBER
[00:30:01]
15 WHERE YOU HAVE A LIST OF ALL THE INTER FUND RESTRICTIVE ACCOUNTS, WE WOULD CHARGE THEM BACK.SO WHY ARE YOU ASSUMING, I'M GONNA SAY 75,000, THAT'S 18 PEOPLE.
WHY ARE YOU ASSUMING 18 PEOPLE INTO YOUR DEPARTMENT HOW, WHAT'S GOING ON? WE'RE NOT, WE'RE NOT ASSUMING 18 INDIVIDUALS WHO WE ARE ABSORBING NINE PLUS THEIR, UH, HOPE INCREASES.
SO YOU'RE ABSORBING THEIR SALARY? YES.
ONLY THEIR, THEIR SALARY, BUT NOT THEIR REPORTING ACCOUNTABILITY.
WE'RE, WE'RE ABSORBING THEIR REPORTING AND ABILITY AS, UH, REPORTING STRUCTURE AS WELL.
SO WHO DO THEY REPORT TO? DO THEY REPORT TO HIT, THEY REPORT TO HITS HITS REPORT? YES.
IN FACT, THAT'S ONE OF THE REASONS WHY WE DO THAT.
BECAUSE IF WE LEAVE THE MONEY EXCLUSIVELY IN THEIR BUDGET WHERE THEY HAVE THE ABILITY TO CHOOSE TO SPEND IT ON SOMETHING ELSE, I CAN'T MAKE THIS RESOURCE.
OH, I LOVE THE FACT THAT WE HAVE A, YOUR DEPARTMENT IS MORE OF A CENTRALIZED FUNCTION.
I HATE DECENTRALIZED FUNCTION ORGANIZATIONS.
YOU'RE JUST WAITING FOR SOME BAD THINGS TO HAPPEN.
SO I'M A BIG FAN OF WHAT YOU DID.
BECAUSE I BELIEVE THEY SHOULD BE REPORTING TO YOU EVEN THOUGH THEY'RE HOUSED IN ANOTHER DEPARTMENT.
BUT I JUST WANTED TO SEE WHERE THE CORRESPONDENT, LIKE MAYOR TURNER SAYS, HEY, YOU CAN RAISE THE BUDGET, BUT TELL ME WHERE YOU'RE GONNA GET THE MONEY.
WELL, YOU RAISED YOUR MONEY BY 1.3 MILLION AND YOU DIDN'T TELL ME WHERE IT CAME FROM.
'CAUSE I LOOK BACK ON ONE OF THE DEPARTMENTS THAT ALREADY PRESENTED THE OTHER TWO OR LATER AND THEY DIDN'T HAVE THE CORRESPONDENT DEBIT.
SO WE'LL ASK, UH, LEGAL AND WE'LL ASK, UH, HOUSTON HEALTH WHEN THEY COME.
SO THANK YOU COUNCIL MEMBER SALLY ALCORN.
ARE THERE SOME OTHER DEPARTMENTS THAT YOU THINK WOULD BENEFIT FROM BEING CONSOLIDATED IN OR HAVE YOU SWEPT EVERYBODY IN THAT YOU NEED TO? WE, WE, WE, WE DEFINITELY HAVE.
WE, THERE ARE DEFINITELY OPPORTUNITIES AND SOME OF THOSE OPPORTUNITIES ARE ALREADY IN DISCUSSION WITH THOSE DIRECTORS.
I WOULDN'T WANNA SAY THAT PUBLICLY, BUT, BUT THERE, THERE ARE DEFINITELY OPPORTUNITIES FOR THAT.
WE'LL START OUT WITH MR. DOUG SMITH, STAR SIX.
DOUG, CAN YOU HEAR ME? YES, SIR.
UH, TO FOLLOW UP IN THE LAST COMMENT, UH, RELATIVE TO, ARE YOU GOING TO, UH, WHEN YOU LOOK THROUGH THE BUDGET, YOU SEE LOTS OF DEPARTMENTS THAT HAVE WHAT I WOULD CALL, UH, I HITS, UH, RELATED EXPENSES.
AND I GUESS YOU'RE IN THE PROCESS OF TRYING TO SWEEP ALL OF THOSE IN AS MUCH AS POSSIBLE.
UH, ONE THAT JUST CAME FROM THIS MORNING IS, UH, HOUSTON PUBLIC WORKS.
THEY SHOW $20 MILLION FOR, UH, COMPUTER RELATED EXPENSES.
SO I'M GLAD TO HEAR YOU'RE IN THE PROCESS OF TRYING TO ROPE EVERYBODY IN.
UH, WHY DID THE SALARY FOR HFD SUPPORT ACCOUNT FIVE, UH, 5 0 0 0 10 INCREASED BY 50%? AND ALSO REGARDING THAT, DO YOU PROVIDE ANY KIND OF SIMILAR SUPPORT TO THE HOUSTON POLICE DEPARTMENT? OKAY, MRS. SMITH, THE REASON WHY YOU SEE THE INCREASE IN THE HFD PERSONNEL, ONCE WE'VE GONE THROUGH THE EXERCISE OF LOOKING AT THE, UH, EIS COMPUTE CALL CENTER, BASICALLY WE TOOK THOSE INDIVIDUALS THAT WERE DEDICATED TO HFD AND MOVED THOSE TO THE HFD CALL CENTER.
SO THAT'S WHY YOU SEE THE INCREASE IN PERSONNEL.
SO THE SUPPORT LEVEL HAS NOT CHANGED, BUT WE DID MOVE, UH, THE POSITION, SO THEREFORE THE DOLLARS WILL BE IN THE CORRECT FUNDING STRUCTURE.
DO YOU DO SIMILAR SUPPORT FOR HOUSTON POLICE DEPARTMENT AS WELL? NO, WE DO NOT.
UH, WE, THE HOUSTON POLICE DEPARTMENT HAS, IS WHAT WE CONSIDER TO BE A FEDERATED IT ORGANIZATION, WHICH MEANS THEY HAVE A CHIEF TECHNOLOGY OFFICER AND A SIZABLE IT ORGANIZATION.
SO WHAT MY DEPARTMENT PROVIDES TO HPD ARE THE ENTERPRISE SERVICES, UH, WHICH IS A WHOLE LOT OF THINGS, BUT THERE ARE MANY SERVICES THAT THEY STILL DO THEMSELVES OUT OF THAT TECHNOLOGY BUDGET.
SO THEY WILL HAVE BOTH A RESTRICTED ACCOUNT CHARGEBACK FROM MY DEPARTMENT AS WELL AS A SEPARATE IT BUDGET FOR THEIR OWN.
AND WHY DID THEY, WHY DID THEY HAVE A SEPARATE MR. OLIVER? JASON OLIVER, THANKS FOR INTERRUPTING.
HI, THANK YOU ALL FOR THE, FOR THE PRESENTATION.
UH, THE, THE BUDGET WAS AMENDED LAST YEAR, UM, ITEM 6.34 TO INCLUDE AN ONLINE PORTAL FOR PEOPLE TO SIGN UP FOR PUBLIC SESSION.
I WANTED TO CHECK IN ON, ON IF THAT HAS BEEN IMPLEMENTED OR IF WE CAN GET A, A TARGET COMPLETION DATE.
WE WERE JUST CONFERRING MR. OLIVER, I'M NOT SURE THAT THAT PARTICULAR AMENDMENT
[00:35:01]
WAS ACTUALLY APPROVED, BUT WHAT I CAN TELL YOU, WE DO HAVE A PROJECT UNDERWAY THAT IS CURRENTLY IN THE PLANNING PHASE.IT WON'T BE IMPLEMENTED UNTIL LATER IN FY 23.
UM, BUT THAT IS TO UPGRADE THE SYSTEM THAT THE CITY COUNCIL USES FOR CITY COUNCIL AGENDA.
AND SO OUR THOUGHT IS THAT WE WOULD BE USING THAT SAME PLATFORM TO ALLOW THE DIGITAL SIGNUP OF SPEAKERS.
NOW, ONE THING IN ADDITION TO THAT, THAT WE HAVE ALSO BEEN DOING IS TO UTILIZE TOOL SETS THAT WE ALREADY HAVE TO ENCOURAGE THE CITY SECRETARY'S OFFICE TO LEVERAGE THINGS LIKE TEAMS AND SHAREPOINT, THAT AS PEOPLE SIGN UP, THAT CAN BE DONE ON THOSE EXISTING TOOLS.
BUT WE DO HAVE PLANS, UM, TO ENHANCE IT FOR THE FUTURE.
AND THEN CAN YOU SHARE MORE ABOUT WHAT THE ON PAGE 11, UM, THE OPEN DATA PORTAL SUPPORT MEANS, AND THEN HOW OFTEN WE CAN EXPECT TO SEE UPDATES IN THE FUTURE? I, I ALSO WANNA SAY THANK YOU YOU ALL, AFTER LAST YEAR, YOU ALL UPDATED THE, UH, AND, AND MADE THE OPEN DATA PORTAL ACCESSIBLE AGAIN, WHICH WAS REALLY APPRECIATED.
WE JUST CHECKING IN ABOUT WHAT THAT MEANS.
SO YOU JUST ANSWERED MY QUESTION, YOUR, YOUR OWN QUESTION.
SO WE WERE HAVING A LOT OF PROBLEMS WITH THAT OPEN DATA PORTAL WHERE, IF YOU MAY RECALL, IT WOULD GO OFFLINE MM-HMM
UM, THAT IS A LEGACY APPLICATION THAT WE NEEDED SOME ADDITIONAL SUPPORT.
AND SO THE MONEY THAT WE BUILT IN AS AN ADD TO OUR BUDGET WAS TO OUTSOURCE THAT ADDITIONAL TO SUPPORT UNTIL WE COULD SIMPLY REDESIGN IT.
SO THE REDESIGN OF THAT OPEN DATA PORTAL IS PLANNED FOR FY 23 AS WELL.
AND, AND WHO'S DOING THAT? UH, SUPPORT.
WHO'S OFFERING THAT SUPPORT? LIKE WHAT, WHAT, HOW IS THAT WORKING? I DON'T RECALL THE NAME OF THE VENDOR OFF THE TOP OF MY HEAD.
I CAN GET BACK TO YOU OFFLINE ABOUT THAT, BUT IT, BUT IT IS A VENDOR CONSULTANT THAT IS ASSISTING US WITH THAT.
AS MS. BLAND WALKS UP, SO ARE WE MOVING AWAY FROM NOVUS? THERE IS A PROJECT TO UPGRADE NOVUS.
SO WHAT THE SOLUTION WILL BE IS YET TO BE DETERMINED WHETHER IT CONTINUES TO BE THE EVOLUTION OF NOVUS OR ANOTHER PRODUCT.
HEY, THANK YOU FOR YOUR PRESENTATION.
UM, LOTS OF HELPFUL EXPLANATIONS IN THERE.
UM, I HAVE TWO QUESTIONS FOR YOU.
I NOTICED ALMOST 60% OF THE TOP TECHNOLOGICAL NEEDS, UM, YOU LISTED, I BELIEVE AS IT WAS IN THE APPENDIX, BELONG TO HPD IMPROVEMENTS.
AND I WAS CURIOUS AS TO HOW THESE PRIORITIES WERE MADE, ESPECIALLY AFTER YOU EXPLAINED THAT HPD KINDA HAS THEIR OWN IT.
UM, AND THEN WHAT ARE OTHER PRIORITIES THAT AREN'T LISTED THAT YOU WOULD, UM, CONSIDER A HIGH PRIORITY? AND THEN THE SECOND QUESTION IS, MANAGEMENT CONSULTING SERVICES HAS INCREASED DRAMATICALLY FROM LAST FISCAL YEAR, NOT 3 MILLION FROM ABOUT 1 MILLION.
UM, AND WHAT IS THE REASON FOR THAT JUMP? OKAY.
SO WILL IS GONNA HELP KEEP ME STRAIGHT ON THE QUESTIONS IN ORDER, BUT LET'S TALK FIRST ABOUT THIS CHART.
THE, UM, TECHNOLOGICAL DEBT? YES.
SO HPD PARTICIPATES ALONG WITH ALL THE OTHER CITY DEPARTMENTS, EXCLUDING AIRPORTS AND PUBLIC WORKS IN THE CI CITYWIDE TECHNOLOGY, CIP.
SO THESE ARE ALL INVESTMENTS THAT WOULD BE CAPITAL PROJECTS AND THEY ARE A PART OF THAT, UM, SOLUTION POOL OR THE GROUP THAT CONSIDERS THOSE THE, UM, CONSIDERATION FOR WHY ARE THESE SYSTEMS ON THE LIST AND WHY ARE THEY PRIORITY? YOU KNOW, ONE SAFE HOUSTON AND PUBLIC SAFETY IS CLEARLY MAYOR TURNER'S TOP PRIORITY.
AND WE, ONE OF THE THINGS THAT WE LOOK AT WHEN WE EVALUATE THE PRIORITIZATION OF IT SPEND IS WHERE THERE IS RISK.
AND IN THESE CASES, THESE EQUIPMENT, THESE SYSTEMS ARE ALL END OF LIFE AND THEY POSE RISK TO THE CITY AND THE POLICE DEPARTMENT.
I DON'T, I DUNNO HOW TO GET BACK TO HER.
I THINK YOU GUYS DO AN EXCELLENT JOB.
I'VE JUST GOT A SERIES OF QUESTIONS I'LL USE IN MY THREE MINUTES AND THEN YOU CAN RESPOND.
UM, CAN YOU RANK YOUR TOP THREE PRIORITIES AND YOU DID TO FINISH UP THAT CONVERSATION YOU JUST STARTED THAT GIVE YOU THE BEST RE RETURN ON INVESTMENT DOLLAR WISE FOR EVERY DOLLAR YOU SPEND.
UM, THE NEXT QUESTION IS, IS HOW DO YOU BASICALLY, HOW ARE YOU GUYS GONNA DO MORE WITH LESS? 'CAUSE THAT'S THE WAY YOU'VE PAINTED THIS PICTURE.
I JUST WANNA KNOW HOW YOU'RE GONNA DO THE MAGIC TRICK.
THE OTHER QUESTION IS, HAS THE CITY'S IDT DEPARTMENT BEEN AFFECTED BY THE PANDEMIC AND THE SUPPLY CHAIN IN SLOWING DOWN OR HINDERING EITHER MAJOR UPGRADES OR ROLLOUTS OR UPDATES THAT YOU HAVE? ALSO, YOU SAID YOU DO TRAVEL AND CONNECT WITH OTHER CITIES.
DOES THE CITY OF HOUSTON RANK STATEWIDE, REGIONALLY AND NATIONALLY? UH, WELL AND DOES YOUR BUDGET REFLECT MANAGING A CITY THE SIZE OF HOUSTON? AND LASTLY, VERY BROAD QUESTION, HOW HAS IT PRIORITIES SHIFTED FOR YOU AND WHY?
[00:40:02]
MAY I START TO ANSWER THOSE? I DON'T THINK I CAN GET TO ALL OF THEM.SO CAN YOU GIVE US A DO THE BEST YOU CAN GIVE, UH, READER'S DIGEST VERSION? OKAY.
UM, SO QUESTION NUMBER ONE, TOP THREE PRIORITIES BASED ON ROI, UH, WE DEFINITELY FOCUS ON THINGS THAT POSE RISK BECAUSE IF WE DON'T DEAL WITH THOSE, THEY PRESENT THEMSELVES AS MUCH LARGER, MUCH MORE EXPENSIVE PROBLEMS TO FIX AFTER THE FACT.
SO CYBER IS A GREAT EXAMPLE, BUT SO IS AGING EQUIPMENT THE NEXT ONE.
HOW ARE WE GONNA DO MORE THAN WITH LESS? UM, THAT IS A BIG CHALLENGE.
UM, THANKFULLY WE HIRE PEOPLE WHO LIKE CHALLENGES, BUT IN TERMS OF, UM, GETTING THE BEST BANG FOR THE BUCK, WE LOOK TO, TO IDENTIFY SOLUTIONS AND PLATFORMS THAT SOLVE MULTIPLE PROBLEMS. AND SO YOU WILL SEE US IDENTIFYING PARTICULARLY IN THE AREAS OF APPLICATIONS THAT CAN MEET MULTIPLE DEPARTMENTS NEEDS.
WE TALKED ABOUT INFOR EARLIER.
WE HAVE SEVERAL DEPARTMENTS USING THAT PERMITTING AND INSPECTION PLATFORM.
THERE ARE CERTAIN PIECES OF EQUIPMENT, I WON'T NAME THE THE, THE MANUFACTURER, BUT WE HAVE BEEN WAITING FOR THINGS THAT NORMALLY WE WOULD GET IN ONE TO TWO MONTHS.
IT'S TAKING MORE THAN A YEAR IS A HUGE PROBLEM.
HOW HAVE MY PRIORITIES SHIFTED SINCE THE PANDEMIC? UM, WE HAVE DEFINITELY BEEN PUSHING CITY DEPARTMENTS TO ACCELERATE THEIR DIGITAL TRANSFORMATION.
ONE OF THE THINGS I'M VERY PROUD OF, WE, UH, FROM THE CITY'S INFRASTRUCTURE STANDPOINT AND EVEN OUR APPLICATIONS PORTFOLIO, MANY OF THOSE TOOLS WERE ALREADY THERE.
UH, WHAT WE NEEDED TO DO IS HELP DEPARTMENTS WITH THE BUSINESS TRANSFORMATION TO BE ABLE TO REALLY EMBRACE OPERATING DIGITALLY ALL THE WAY TO THE END CUSTOMER, UM, OUT IN THE FIELD.
AND DIRECTOR KEN IS YOUR NEIGHBOR OF MINE.
MY SON CAME OVER AND MESSED UP MY PRINTER.
SO CAN YOU COME OVER LATER ON